Quality Manager for Decontamination and Sterile Services

NHS; Greater London; On-site; GBP 56,000 - 64,000; Full time

Job summary

A leading healthcare trust in Greater London is seeking a Quality Manager for Decontamination and Sterile Services. This senior position involves ensuring quality, safety, and compliance across decontamination services at multiple hospital sites. Ideal candidates will hold a degree or equivalent experience, possess extensive knowledge in decontamination, and have excellent communication and management skills. The role is vital for maintaining high standards in patient care and requires leadership in the development of robust quality systems.

Qualifications

• Significant working experience within the Decontamination environment.
• Ability to manage and supervise staff.
• Evidence of ongoing CPD.

Responsibilities

• Ensure compliance with quality and safety standards.
• Develop and implement quality management systems.
• Lead audits and investigations on decontamination processes.

Skills

Specialist decontamination knowledge

Knowledge of ISO standards

Knowledge of medical devices

Supervisory skills

Excellent communication skills

Education

Degree level education or equivalent experience

Postgraduate degree in Decontamination

Chartered Member of the Institute of Decontamination Sciences

Job description

Quality Manager for Decontamination and Sterile Services

The closing date is 28 December 2025

The Decontamination and Sterile Services Quality Manager is a senior, specialist position within the Clinical Support Division at Chelsea and Westminster Hospital NHS Foundation Trust. This pivotal role is responsible for ensuring the highest standards of quality, safety, and regulatory compliance across the Decontamination and Sterile Services Departments at both Chelsea & Westminster and West Middlesex Hospital sites.

The postholder will provide expert leadership in all aspects of quality management within the decontamination and sterile services function. This includes the development, implementation, and ongoing monitoring of robust quality management systems, ensuring full alignment with ISO 13485 and other relevant regulatory standards. The Quality Manager will be expected to work independently and unsupervised in all areas of the specialty, applying advanced technical and scientific judgement to guarantee safe, effective, and compliant service delivery at all times.

This role is critical to the Trust's ability to deliver world‑class patient care, as decontamination and sterile services underpin the safe operation of theatres, wards, and clinical departments. The Quality Manager will be a key figure in maintaining the Trust's reputation for excellence, supporting its strategic objectives, and ensuring that all statutory and regulatory requirements are met.

About us

Our Trust is one of England's top‑performing and safest trusts. We operate two main acute hospital sites – Chelsea and Westminster Hospital and West Middlesex University Hospital – along with award‑winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.

We continually invest in our facilities, including a £30 million expansion of critical care at Chelsea and an £80 million Ambulatory Diagnostic Centre at West Mid.

We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.

We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and under‑represented communities, valuing the perspectives they bring.

If you haven't heard from us within 3 weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six‑month probation. Some roles may require weekend shifts at multiple sites.

Person Specification

Education & Qualifications

• Educated to a degree level or equivalent level of experience
• Postgraduate degree in Decontamination or equivalent level of knowledge through applied courses.
• Chartered Member of the Institute of Decontamination Sciences

Experience

• Significant working experience within the Decontamination environment
• Managing staff

Skills & Knowledge

• Highly specialist decontamination knowledge acquired through ongoing specialised training or experience
• Knowledge of ISO standards and their implementation
• Knowledge of relevant medical devices used within the department
• Understands and is able to participate in the planning of both day‑to‑day procedures and processes and troubleshooting, supporting the Decontamination and SSD Service Manager
• Proven ability to supervise and train staff
• Be able to understand, provide and receive data of a complex technical nature
• Excellent communication skills combined with the ability to communicate potentially highly complex issues with colleagues in an effective and positive manner
• Ability to undertake audit and report on complex decontamination investigations analysing the outcome of equipment testing or procedures and their clinical significance to patients where a range of options may be involved
• Evidence of ongoing CPD

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Address

Cross Site – Chelsea & Westminster Hospital / West Middlesex University Hospital

Salary

£56,276 to £63,176 a year incl. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

289‑CS‑245

Job locations

Cross Site – Chelsea & Westminster Hospital / West Middlesex University Hospital