Quality Manager

Morgan Sindall Infrastructure; West Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned infrastructure company in West Midlands is seeking a Project Quality Manager to ensure the implementation of quality standards in the Metrowest 1b framework. The ideal candidate will bring civil engineering experience, MCQI certification, and a leadership focus on enhancing quality culture in a dynamic project environment. This role offers opportunities for professional development and a comprehensive benefits package including holidays, flexible work arrangements, and a contributory pension scheme.

Benefits

Generous holiday entitlement

Flexible working options

Family-friendly policies

Mentoring programmes

Contributory pension scheme

Annual bonus scheme

Private Medical Insurance

Qualifications

• Experience in civil engineering is essential.
• Must hold MCQI certification and have lead auditor qualifications.
• Self-starter with the ability to work independently.

Responsibilities

• Implement the Quality Policy consistently.
• Lead development of the Integrated Management System.
• Conduct audits and drive continuous improvement.
• Consult with clients and stakeholders on quality solutions.

Skills

Civil engineering experience

Good IT skills

Technical authoring

Network Rail projects understanding

Lead auditor experience

Initiative-taking self-starter

Commercial awareness

Rail experience

Education

MCQI certification

Job description

Quality Manager Morgan Sindall Infrastructure • West Midlands, GB

Would you like to work for an inclusive and collaborative company which is also one of the most successful within the UK infrastructure industry?

We are looking for a motivated and ambitious Project Quality Manager to join our team on the Metrowest 1b framework with Network Rail, a 24‑month programme delivering a range of high‑profile schemes. This role offers an excellent opportunity for an individual looking to further develop their expertise and take on increasing levels of responsibility within a dynamic project environment.

Role Responsibilities

• Ensure consistent implementation of the Quality Policy across projects and business units.
• Support and contribute to project start‑up, pre‑contract, and pre‑start meetings, providing quality leadership and guidance to line managers and project teams.
• Lead the development, implementation, and maintenance of the Integrated Management System (IMS).
• Support line managers and project teams in applying IMS and meeting client‑specific requirements.
• Develop and deliver quality awareness training for employees and contractors.
• Lead and undertake audits, inspections, and investigations, implementing corrective actions and lessons learned.
• Drive effective root cause analysis and continuous improvement following non‑conformances.
• Ensure Quality Plans and Inspection & Test Plans are developed and implemented to meet client requirements.
• Monitor compliance with internal processes and provide coaching to achieve “right first time” delivery.
• Report accurately on quality performance, trends, and improvement actions.
• Consult with clients, stakeholders, and regulatory bodies to promote best practice quality solutions.
• Promote and embed standards in line with the Quality ABC approach and Perfect Delivery philosophy across projects and business units.

Skills, Experience and Qualifications

• Previous experience in civils engineering.
• Good IT skills.
• Technical authoring experience is preferred.
• Preference for previous experience in Network Rail projects and understanding of NR Standards/Process.
• MCQI (must have).
• Lead auditor (must have) with experience in offsite factory auditing (strong preference).
• Initiative-taking self‑starter, able to work independently.
• Able to lead a project, develop a strong Quality culture, positively influence a project team.
• Be commercially aware.
• Rail experience desirable.

What is in it for you?

• Generous holiday entitlement with the option to buy five days.
• Flexible and adaptable working.
• Family friendly policies and work/life approach.
• Mentoring programmes and continuous learning support.
• Contributory pension scheme.
• Annual bonus scheme.
• Recognition scheme and long service awards.
• Car scheme and Private Medical Insurance (if applicable to role).
• We also provide the option to participate in our share‑save scheme; discounts including cycle to work and gym membership; a support and advice service for colleagues and their families, and more.

About the Rail Business Unit

Millions of people rely on Britain’s rail network to take them safely and efficiently across the country every day. Morgan Sindall helps this happen by providing renewed and enhanced rail infrastructure with the minimum of passenger disruption.

Our customers receive a multi-disciplined service covering electrification, power supply, tunnelling and a full range of civil engineering and building capabilities including structures, lineside infrastructure, and station enhancements. This is complemented by track and signalling works from our supply chain partners to provide a complete rail offering.

Our expertise is focused not only on effective delivery of projects within a railway environment, but also on minimising disruption for railway users through the adoption of innovative working practices and techniques. These include ‘live launch’ bridge construction, in which we can install bridges while allowing railways beneath to remain operational.

From landmark station refurbishment projects and platform extensions to tunnelling works and bridge launches, we have a record of delivering rail projects that are helping to provide a rail network fit for the 21st century.