Quality Engineer - 3 Month FTC

ACS Business Performance Ltd; Willenhall; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading quality-focused organization is seeking a proactive Quality Engineer for a 3-month contract in Willenhall. The role involves maintaining quality systems, leading initiatives to reduce defects, and collaborating across teams to ensure product excellence. Ideal candidates will have experience in quality assurance, proficiency in precision measuring and auditing, and strong communication skills. The position offers a competitive salary and development opportunities.

Benefits

Competitive salary and benefits package

Opportunities for training and career development

Collaborative and inclusive culture

Qualifications

• Prior experience in a quality assurance role within a manufacturing or engineering environment.
• Strong organizational and prioritization skills.
• Effective team player with the ability to work independently.

Responsibilities

• Support and maintain quality systems to ensure compliance.
• Lead initiatives to reduce Cost of Poor Quality (CoPQ).
• Monitor and analyze DPPM metrics.

Skills

Quality assurance experience

Competence in metrology

Internal Auditor certification

Proficiency in Microsoft Office

Effective teamwork skills

Excellent communication skills

Tools

Precision measuring equipment

ERP systems

Job description

This is a 3 month fixed term contract.

We are seeking a proactive and detail‑driven Quality Engineer to join our Quality Management team. This is a key role in driving continuous improvement across products, processes, and systems, with a strong focus on reducing the Cost of Poor Quality (CoPQ) and Defective Parts Per Million (DPPM). You'll be part of a collaborative environment where your expertise will directly contribute to delivering quality excellence and customer satisfaction.

What You'll Be Doing

• Support and maintain quality systems to ensure compliance with internal standards and customer requirements.
• Lead initiatives to reduce CoPQ by identifying inefficiencies, waste, and recurring quality issues.
• Monitor and analyse DPPM metrics, driving corrective and preventive actions.
• Collaborate with production, engineering, and supply chain teams to resolve quality concerns.
• Facilitate root cause analysis (8D, 5 Whys, Fishbone) and ensure timely closure of non‑conformances.
• Conduct audits, inspections, and process validations to uphold product and process integrity.
• Support new product introductions by ensuring quality requirements are met.
• Promote a culture of continuous improvement through training, coaching, and awareness activities.
• Act as the primary liaison with Customer Services for managing and resolving customer returns.
• Investigate customer returns promptly, identify root causes, and implement corrective actions.
• Perform incoming goods inspections and on‑site product inspections when required.
• Execute internal audits and Factory Production Control (FPC) audits according to schedule.
• Report quality issues, adverse trends, and corrective actions to stakeholders in a timely, data‑driven manner.

Skills & Experience Required

• Prior experience in a quality assurance role within a manufacturing or engineering environment.
• Competence in metrology and precision measuring equipment.
• Certified or experienced Internal Auditor (ISO 9001 or equivalent).
• Proficient in Microsoft Office; ERP system experience (e.g., AX) is advantageous.
• Strong organisational and prioritisation skills, with the ability to meet tight deadlines.
• Effective team player with the ability to work independently and take initiative.
• Excellent customer service orientation and communication skills.

What's on Offer

• Competitive salary and benefits package.
• Opportunities for training, coaching, and career development.
• A collaborative, inclusive culture that values diverse perspectives.
• The chance to make a real impact in a global organisation committed to innovation and excellence.

This role is recruited for by ACS Performance