Quality Assurance Coach for Heavy Vehicle Testing

Government Recruitment Service; Canterbury; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Civil Service Pension

Annual Leave 25+ days

Flexible working

Job summary

Government Recruitment Service is seeking a Technical Quality Coach - Commercial based in Canterbury to help maintain high testing standards across DVSA. You will deliver QA checks, provide coaching and technical support, and work with ATFs and vehicle testers to ensure consistent testing outcomes.

You will analyse data, support appeals and inspections, and promote continuous improvement. The role offers a Civil Service environment with pension and generous leave.

Qualifications

• Deliver quality assurance checks across the Commercial Vehicle Testing scheme to ensure compliance with DVSA standards, policies and operating instructions.
• Provide coaching, mentoring and technical support to improve testing quality, consistency and competency.
• Analyse quality and performance data to identify trends, risks and opportunities for improvement.

Responsibilities

• Deliver quality assurance checks across the Commercial Vehicle Testing scheme to ensure compliance with DVSA standards, policies and operating instructions.
• Provide coaching, mentoring and technical support to improve testing quality, consistency and competency.
• Analyse quality and performance data to identify trends, risks and opportunities for improvement.
• Support appeals, complaints investigations and site suitability activities.

Job description

Government Recruitment Service is seeking a Technical Quality Coach - Commercial based in Canterbury to help maintain high testing standards across DVSA. You will deliver QA checks, provide coaching and technical support, and work with ATFs and vehicle testers to ensure consistent testing outcomes.

You will analyse data, support appeals and inspections, and promote continuous improvement. The role offers a Civil Service environment with pension and generous leave.