Vehicle Testing Quality Coach — QA & Compliance Leader

Government Recruitment Service; Taunton; Vor Ort; GBP 29.000 - 35.000; Vollzeit

Benefits dieser Stelle

Civil Service Pension (28.97%)

25 days annual leave + 8 bank holidays

Flexible working options

Zusammenfassung

Government Recruitment Service in Taunton is recruiting for a Technical Quality Coach - Commercial. You will ensure high standards across the Commercial Vehicle Testing scheme, delivering quality assurance and technical support to improve testing accuracy, consistency and outcomes.

You will work with DVSA stakeholders, ATFs and testing colleagues to uphold civil service values, provide coaching, and drive continuous improvement in service delivery.

Qualifikationen

• Deliver quality assurance checks across the Commercial Vehicle Testing scheme to ensure compliance with DVSA standards, policies and operating instructions.
• Provide coaching, mentoring and technical support to improve testing quality and consistency.
• Analyse quality and performance data to identify trends and opportunities for improvement.

Aufgaben

• Deliver quality assurance checks across the Commercial Vehicle Testing scheme to ensure compliance with DVSA standards, policies and operating instructions.
• Provide coaching, mentoring and technical support to improve testing quality, consistency and competency.
• Analyse quality and performance data to identify trends, risks and opportunities for improvement.
• Support appeals, complaints investigations and site suitability activities.
• Support authorisation, review and ongoing suitability of Authorised Testing Facilities (ATFs).
• Contribute to the Quality Centre of Excellence by promoting continuous improvement and service excellence.

Kenntnisse

Quality assurance

Coaching

Mentoring

Data analysis

Jobbeschreibung

Government Recruitment Service in Taunton is recruiting for a Technical Quality Coach - Commercial. You will ensure high standards across the Commercial Vehicle Testing scheme, delivering quality assurance and technical support to improve testing accuracy, consistency and outcomes.

You will work with DVSA stakeholders, ATFs and testing colleagues to uphold civil service values, provide coaching, and drive continuous improvement in service delivery.