Flexible QA Coach: Vehicle Testing & Compliance

Government Recruitment Service; Tilbury; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Pension: 28.97% contribution

25 days annual leave (+bank holidays)

Flexible working options

Job summary

Government Recruitment Service in Tilbury is recruiting for a Technical Quality Coach - Commercial to uphold DVSA vehicle testing standards. You'll deliver QA checks, guide testing quality, and mentor Vehicle Standards Assessors while ensuring consistent, customer-focused service across the national operation.

The role emphasizes coaching, data-driven improvement, and collaboration with Delivery Managers and Technical Quality Leads to maintain high-quality outcomes for Heavy Vehicle testing.

Qualifications

• Experience in quality assurance for vehicle testing or similar industries.
• Ability to coach and mentor colleagues to raise testing quality.
• Strong data analysis skills to identify trends and risks.

Responsibilities

• Deliver quality assurance checks across the Commercial Vehicle Testing scheme to ensure compliance with DVSA standards and operating instructions.
• Provide coaching, mentoring and technical support to improve testing quality, consistency and competency.
• Analyse quality and performance data to identify trends, risks and opportunities for improvement.
• Support appeals, complaints investigations, and site suitability activities.
• Contribute to continuous improvement and service excellence in the Quality Centre of Excellence.

Skills

Quality assurance

Coaching

Mentoring

Data analysis

Vehicle testing knowledge

Job description

Government Recruitment Service in Tilbury is recruiting for a Technical Quality Coach - Commercial to uphold DVSA vehicle testing standards. You'll deliver QA checks, guide testing quality, and mentor Vehicle Standards Assessors while ensuring consistent, customer-focused service across the national operation.

The role emphasizes coaching, data-driven improvement, and collaboration with Delivery Managers and Technical Quality Leads to maintain high-quality outcomes for Heavy Vehicle testing.