Vehicle Testing Quality Coach – QA & Compliance (Flexible)

Government Recruitment Service; Coventry; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Civil Service Pension

Annual leave 25–30 days

8 bank holidays

Flexible working

Job summary

Government Recruitment Service is seeking a Technical Quality Coach – Commercial in Coventry to deliver quality assurance checks and provide coaching to improve testing quality across the DVSA's Commercial Vehicle Testing scheme. This permanent, full-time role focuses on maintaining high standards and consistency in vehicle testing while supporting national operations.

You will analyse data, guide ATFs, and contribute to continuous improvement with clear, professional advice for service

Responsibilities

• Deliver quality assurance checks across the Commercial Vehicle Testing scheme to ensure compliance with DVSA standards, policies and operating instructions.
• Provide coaching, mentoring and technical support to improve testing quality, consistency and competency.
• Analyse quality and performance data to identify trends, risks and opportunities for improvement.
• Support appeals, complaints investigations, technical inspections and site suitability activities.
• Support the authorisation, review and ongoing suitability of Authorised Testing Facilities (ATFs), providing technical assurance and recommendations to support service delivery.
• Contribute to the Quality Centre of Excellence by promoting continuous improvement and service excellence.

Job description

Government Recruitment Service is seeking a Technical Quality Coach – Commercial in Coventry to deliver quality assurance checks and provide coaching to improve testing quality across the DVSA's Commercial Vehicle Testing scheme. This permanent, full-time role focuses on maintaining high standards and consistency in vehicle testing while supporting national operations.

You will analyse data, guide ATFs, and contribute to continuous improvement with clear, professional advice for service