Quality Assurance Coach – Vehicle Testing & Compliance

Government Recruitment Service; Greater London; Vor Ort; GBP 29.000 - 35.000; Vollzeit

Benefits dieser Stelle

Employer pension

25 days annual leave + bank holidays

Flexible working options

Zusammenfassung

Government Recruitment Service advertises the role of Technical Quality Coach - Commercial with DVSA in London. You will deliver quality assurance checks across the Commercial Vehicle Testing scheme to ensure DVSA standards are met and provide coaching to testing staff for improved accuracy and consistency.

The role also involves analysing quality and performance data, supporting appeals and inspections, and contributing to the Quality Centre of Excellence.

Aufgaben

• Deliver quality assurance checks across the Commercial Vehicle Testing scheme to ensure compliance with DVSA standards, policies and operating instructions.
• Provide coaching, mentoring and technical support to improve testing quality, consistency and competency.
• Analyse quality and performance data to identify trends, risks and opportunities for improvement.
• Support appeals, complaints investigations and site suitability activities.
• Support the authorisation, review and ongoing suitability of Authorised Testing Facilities (ATFs), providing technical assurance and recommendations to support service delivery.
• Contribute to the Quality Centre of Excellence by promoting continuous improvement and service excellence.

Jobbeschreibung

Government Recruitment Service advertises the role of Technical Quality Coach - Commercial with DVSA in London. You will deliver quality assurance checks across the Commercial Vehicle Testing scheme to ensure DVSA standards are met and provide coaching to testing staff for improved accuracy and consistency.

The role also involves analysing quality and performance data, supporting appeals and inspections, and contributing to the Quality Centre of Excellence.