Quality and Governance Manager

Spire Healthcare Ltd; Sutton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading private healthcare provider in the UK is seeking a Quality & Governance Manager to promote a just culture and enhance patient safety within a collaborative team environment. The role involves driving clinical excellence and ensuring compliance with regulatory requirements. Candidates should preferably have a background in governance, quality, and risk management, with strong data analysis and leadership capabilities. Benefits include extensive annual leave and private medical insurance.

Benefits

35 days annual leave inclusive of bank holidays

Employer and employee contributory pension

'Spire for you' reward platform

Free annual Bupa wellness screening

Private medical insurance

Life assurance

Free onsite car park

Qualifications

• Registered with NMC or HCPC preferred but not essential.
• Previous experience operating at senior level.
• Experience of managing clinical audit agenda.
• Ability and experience of collating data, interpreting data accurately.

Responsibilities

• Drive clinical excellence, quality, and the Clinical Governance Framework.
• Ensure compliance with all hospital regulatory requirements.
• Promote excellent customer service and quality patient experience.
• Undertake incident analysis and develop remedial actions.

Skills

Leadership

Risk management

Data analysis

Customer service

Interpersonal skills

Education

Quality Improvement or Project Management qualification/training

Tools

Excel

Microsoft Word

Job description

Quality & Governance Manager | Governance | Private Hospital | St Anthony's Hospital | Full time | Permanent | Sutton

Spire St Anthony's Hospital has an exciting opportunity for a Quality & Governance Manager to join their dedicated team. The successful applicant will have a passion for promoting a just culture, patient centre approach and an environment of learning lessons to improve all aspects of the patient journey, staff satisfaction and a collaborative working environment.

This role will work closely with the Director of Clinical Services, Hospital Director, Lead Consultant for Clinical Governance and the MAC Chair in driving clinical excellence, quality and will be the lead for patient safety & risk management.

Founded in 1904, Spire St Anthony's Hospital delivers care through skilled and dedicated staff working together. With a completed £27m development investment, we provide very high quality healthcare to patients around Sutton, Epsom, Surrey and South London.

Duties and responsibilities

• To work closely with the Director of Clinical Services, Hospital Director, Lead Consultant for Clinical Governance and the MAC Chair in driving clinical excellence, quality and the Clinical Governance Framework within the hospital.
• To take an active role in ensuring compliance with all hospital regulatory requirements and implementation of the Patient Safety and Incident Response Framework (PSIRF).
• Undertake incident analysis and identify barriers to good practice/areas of concern and liaise with Heads of Departments to develop remedial actions and to support in the embedding and maintenance of good practice.
• To display and promote excellent leadership within all teams in all areas of the hospital. To promote excellent customer service throughout the hospital, facilitating and co-ordinating (quality patient experience) initiatives and providing appropriate support to empower colleagues.
• To provide and develop strong relationships with customer groups for all aspects of the role initiating optimal Quality, patient safety and risk standards, managing business objectives, and aspiring to being the leading private healthcare provision within the locality.
• To promote and facilitate effective and timely lines of communication within the teams.

Who we're looking for

• Registered with NMC or HCPC preferred but not essential
• Non-clinical candidates will be considered if able to show good grounding in governance, quality and risk and experience leading a team
• Previous experience operating at senior level
• Experience of managing clinical audit agenda
• Experience of undertaking idepth incident investigations (PSII)
• Attended and obtained recent PSIRF training advantageous but not essential training can be provided
• Quality Improvement (QI) or Project Management qualification/training desirable training can be provided
• Computer literate with a comprehensive understanding of word and excel and be able to transfer data into charts with Excel and other programmes.
• Good facilitation and interpersonal skills
• Ability and experience of collating data, interpreting data accurately, report writing and minute taking, demonstrating excellent attention to detail

Benefits

35 days annual leave inclusive of bank holidays

Employer and employee contributory pension with flexible retirement options

'Spire for you' reward platform - discount and cashback for over 100 retailers

Free annual Bupa wellness screening

Private medical insurance

Life assurance

Save an average of £50 per month with our free onsite car park

We commit to our employee's well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Rebecca O'Neill on rebecca.o'

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.