Quality Advisor

Omexom UK; Birmingham; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading infrastructure firm in Birmingham seeks an OTW Quality Advisor to ensure compliance with ISO standards across projects. The ideal candidate will support quality management systems and deliver training to site personnel. Strong experience in quality roles and knowledge of ISO 9001 is essential. This operational role involves engagement with subcontractors and project teams to maintain high quality standards throughout project lifecycle.

Benefits

Team Spirit and Generosity

Trust and Empowerment

Professional development opportunities

Qualifications

• Experience in a similar quality role.
• Strong understanding of ISO 9001 standards.
• Recognised training in site accident investigation.

Responsibilities

• Oversee quality standards across GGP projects.
• Support implementation of QMS and ISO 9001.
• Engage with stakeholders to maintain quality.

Skills

Quality standards understanding

Communication skills

Proficient in Microsoft Office

Problem-solving

Education

Lead Auditor qualification (ISO 9001)

Membership of a professional body (CQI preferred)

Experience in construction or infrastructure

Tools

Digital systems

Quality Management Systems

Job description

Job Title: OTW Quality Advisor

Reporting To

OTW Assistant Quality Manager – GGP

Office

OTW GGP Region

Role Purpose

The OTW Quality Advisor will support the implementation and oversight of quality assurance practices across projects within the business unit. This operational and site-focused role ensures compliance with ISO standards, supports project delivery teams, and drives continuous improvement in quality performance and customer satisfaction.

The role requires regular engagement with OTW quality and wider SHE teams, site project teams, subcontractors, and site-based clients to ensure that quality standards are consistently applied and maintained throughout the project / package lifecycle. Strong operational oversight is key, with robust collaboration expected with project management teams, subcontractors, and other OTW functions.

Responsibilities & Duties

Operational Oversight

Act as the site-based quality lead for all quality-related matters across assigned GGP projects / packages.

Support site implementation and compliance of the Omexom Management System (QMS) and ISO 9001 standards.

Assist site project teams in developing and applying Inspection and Test Plans (ITPs), ensuring adherence and documentation using appropriate digital systems.

Daily use of digital systems to schedule inspections and capture compliance, including:

• Suppliers’ quality controls, evidence, and certification documentation.
• Plant & equipment calibration / certification.
• Nominated resource competencies.
• Pre / post-installation photographic evidence – SR 241 compliance.

Robust monitoring of inspections and ITP check sheets.

Capture Lessons Learnt (LL) and Non-Conformance Reports (NCRs), supporting closure, cost analysis, and process improvements.

Ensure appropriate levels of quality surveillance, inspection, and control throughout project execution.

Compliance & Reporting

Serve as the initial site focal point for all quality matters.

Input site data and evidence of compliance with the Quality Project Delivery Process (QPDP).

Report on site critical path milestones into the OTW GGP Project / Package Programmes.

Lead continuous development and application of robust ITPs, providing site training and best practice updates.

Ensure quality surveillance and control is applied using mandated digital systems.

Stakeholder Engagement

Support engagement with project teams, subcontractors, and OTW functions to maintain quality standards.

Provide site quality inputs for weekly SR163 meetings and escalates / reports key issues.

Support operational and tendering teams with NCR and LL integration into project planning and bid submissions.

Training & Awareness

Deliver site quality awareness training for new employees.

Mentor and support development plans for site personnel to build quality capability.

Create and deliver site-focused quality toolbox talks.

Ensure compliance with OTW and client quality procedures and expectations.

Continuous Improvement

Identify gaps in the QMS and site / installation activities to improve processes, SOPs, and work instructions.

Monitor NCRs and LLs, ensuring incorporation into QPDP for continuous improvement.

Apply Plan, Do, Check, Act (PDCA) principles as part of OTW Quality Team practices.

Lead initiatives to enhance the QMS and OTW ways of working.

Stay informed of industry standards and best practices to elevate site quality benchmarks.

Key Interfaces

• Business Unit General Managers
• Regional Functional Manager
• Project Managers and Site Managers
• Client Quality Representatives
• Local Authorities and Regulatory Bodies
• Subcontractors and Suppliers

Person Specification

Qualifications and Experience

• Experience in a similar quality role.
• Working towards or holding a Lead Auditor qualification (ISO 9001 clause 9.2).
• Membership of a professional body (e.g., CQI) preferred but not essential.
• Experience in construction or infrastructure quality roles.
• Experience managing non-conformances and performing root cause analysis.
• Strong understanding of ISO 9001 and quality management systems.
• Recognised training in site accident / incident investigation.
• Experience supporting quality deliverables at project level.

Competencies

• Strong understanding of quality standards and customer specifications.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office, digital systems, and reporting applications.
• Full licence and willingness to travel.
• Self‑motivated, practical, and solutions‑focused.
• Flexible approach to working from home and maintaining a visible site presence.

Values

• Team Spirit & Generosity – Work effectively within and contribute to the Omexom team to deliver results, provide support, and drive performance.
• Trust and Empowerment – Manage responsibilities and time independently to ensure work is completed efficiently and professionally.
• Integrity and Responsibility – Take ownership of duties and manage them effectively to ensure efficient, high‑quality results.
• Innovation & Entrepreneurship – Continually strive to improve processes and introduce initiatives to enhance efficiency.