QA Manager

Integrated Service Solutions Ltd; Patrixbourne; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading provider in the Fresh Produce sector is seeking an experienced Quality Assurance Manager in Patrixbourne, UK. The successful candidate will lead a high-performing QA team, ensure compliance with safety and quality standards, and drive continuous improvement initiatives. A minimum of 5 years in a Quality Management role is required. Join a company known for its innovative approach and commitment to growth.

Benefits

Career development opportunities

Innovative work environment

Contribution to industry transformation

Qualifications

• Minimum 5 years’ experience in a Quality Management role, ideally in fresh produce.
• Strong leadership and team development skills required.
• Excellent knowledge of food safety, HACCP, auditing, and quality systems necessary.

Responsibilities

• Lead and develop the QA team for high performance.
• Oversee daily QA operations and ensure compliance with safety standards.
• Manage corrective actions and support audit programs.

Skills

Leadership skills

Food safety knowledge

Communication skills

Attention to detail

Problem-solving mindset

Job description

ISS is proud to announce the launch of our brand-new site in Canterbury!

This is a major milestone that doubles our operational footprint and marks the largest expansion in our company’s history. As a UK leader in the Fresh Produce sector, we’re known for being a trusted, forward-thinking partner to some of the biggest names in the industry.

This exciting growth means new opportunities - and we’re looking for passionate people to join our team!

What You’ll Do

• Lead and develop the QA team, including Shift Managers and Supervisors, to ensure high performance and continuous improvement
• Build a multiskilled, proactive QA function that supports a “right first time” culture
• Oversee daily QA operations, team meetings, and communication across departments
• Ensure all products meet food safety, legal, quality, and customer requirements
• Manage quality KPIs, trend analysis, and customer complaint investigations
• Drive corrective actions and root cause analysis for non-conformances
• Ensure the site is always audit-ready and support internal audit programmes
• Participate in pre-production trials and contribute to process improvements
• Support the development and implementation of company-wide quality initiatives
• Conduct monthly performance reviews and appraisals for QA team members

What You’ll Bring

• Minimum 5 years’ experience in a Quality Management role, ideally in fresh produce
• Strong leadership and team development skills
• Excellent knowledge of food safety, HACCP, auditing, and quality systems
• Experience managing customer requirements and responding to quality issues
• Strong communication and interpersonal skills
• High attention to detail and accuracy
• Ability to work under pressure and manage multiple priorities
• Proficiency in English and Maths
• A proactive, solutions-focused mindset with a drive for excellence

Why Join ISS?

• Be part of a transformative moment in our company’s journey
• Join a team that values growth, innovation, and high standards
• Enjoy real opportunities for career development in a thriving industry

Shift Details

Monday to Friday
8am to 5pm