QA Engineer

Anaplan; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading tech firm in Manchester is seeking an AI QA Engineer to pioneer quality assurance for GenAI systems. The role involves developing testing strategies and quality metrics specifically designed for LLM-powered applications. Candidates should possess strong QA or test engineering experience and a solid understanding of GenAI technologies. The position promotes a culture of diversity and inclusion, aiming to create an equitable workplace. Join us to innovate and shape the future of AI in business decision-making.

Qualifications

• Strong QA or test engineering experience, preferably with AI/ML systems.
• Understanding of GenAI technologies including LLMs, prompt engineering.
• Knowledge of software testing methodologies like functional and regression testing.

Responsibilities

• Design and implement comprehensive testing strategies for GenAI features.
• Develop automated test suites for prompt testing.
• Create evaluation frameworks to measure GenAI quality.

Skills

QA or test engineering experience

Understanding of GenAI technologies

Knowledge of software testing methodologies

Strong analytical and problem-solving skills

Experience with API testing tools

Familiarity with CI/CD pipelines

Excellent communication skills

Tools

Postman

REST Assured

Job description

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in‑class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.

Supported by operating principles of being strategy‑led, values‑based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!

Location

Manchester, United Kingdom

About the Role

We’re pioneering a new role focused exclusively on quality assurance for GenAI systems. As our AI QA Engineer, you’ll develop testing strategies, evaluation frameworks, and quality metrics specifically designed for LLM‑powered applications. This role requires a unique blend of QA expertise, understanding of GenAI behaviour, and automation skills to ensure our AI features are reliable, accurate, and trustworthy.

Your Impact

• Design and implement comprehensive testing strategies for GenAI features including conversational AI, agentic systems, and LLM‑powered workflows
• Develop automated test suites for prompt testing, including regression tests that detect unintended changes in model behaviour
• Create evaluation frameworks to measure GenAI quality across multiple dimensions (accuracy, relevance, safety, consistency, latency)
• Build and maintain test datasets and golden examples that represent diverse user scenarios and edge cases
• Implement monitoring and alerting systems to detect quality degradation in production GenAI features
• Perform adversarial testing to identify potential failures, hallucinations, biases, or security vulnerabilities in AI systems
• Develop tools and frameworks that make it easy for engineers to test their GenAI implementations
• Conduct user acceptance testing and gather feedback on AI feature performance from internal users
• Document testing procedures, known issues, and quality metrics in clear, accessible formats

Your Qualifications

• Strong QA or test engineering experience, preferably with AI/ML systems but not essential.
• Understanding of GenAI technologies including LLMs, prompt engineering, and AI application patterns
• Knowledge of software testing methodologies (functional, integration, regression, performance, security testing)
• Ability to design test cases and evaluation criteria for non‑deterministic systems
• Strong analytical and problem‑solving skills with attention to detail
• Experience with API testing tools (Postman, REST Assured) and backend testing
• Familiarity with CI/CD pipelines and automated testing integration
• Excellent communication skills for documenting issues and collaboration

Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

Fraud Recruitment Disclaimer

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.

• Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
• Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to [e-mail] before taking any further action in relation to the correspondence.

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