PUPOC Nurse Assessor

NHS Hertfordshire and West Essex Integrated Care Board (468); England; On-site; GBP 38,000 - 47,000; Full time

Job summary

A regional health care provider is seeking a PUPOC Nurse Assessor to join their team for retrospective NHS Continuing Healthcare reviews. The role involves assessing claims, promoting best practices, and ensuring quality patient care according to national guidelines. Ideal candidate should be a registered nurse with strong communication and analytical skills with a background in safeguarding policies. A full-time position with a salary range between £38,682 to £46,580 annually.

Qualifications

• Current 1st Level Registered General Nurse.
• Educated to degree level in relevant subject or equivalent experience.

Responsibilities

• Conduct PUPOC reviews for retrospective claims.
• Monitor and influence quality of care provided to patients.

Skills

Communication

Project Management

Analytical Skills

Teamwork

Problem Solving

Education

Registered General Nurse/NMC Registration

Degree level qualification in relevant subject

Job description

Overview

Go back NHS Hertfordshire and West Essex Integrated Care Board (468) – PUPOC Nurse Assessor

The closing date is 29 September 2025

As a registered nurse experienced in PUPOC Reviews for the All Age Continuing Care Team, you will join a busy team of nurses who play a pivotal role in the Retrospective Review process.

Knowledge and understanding of the current national and local policy/Framework Guidance relating to NHS Continuing Healthcare and NHS Funded Nursing Care is essential.

If you have the energy, enthusiasm, values and drive that are required for this post we invite you to apply.

Main duties of the job

The Nurse Assessor will be an expert in all matters relating to PUPOC reviews for individuals making a retrospective claim for NHS Continuing Healthcare, in line with the National Framework for NHS Continuing Healthcare and NHS Funded Nursing care, revised July 2022. The Nurse Assessor will promote best practice and provide professional advice to the All Age Continuing Care Team and other stakeholders, promoting good relationships and liaising with colleagues from other disciplines both internally and externally to the Integrated Care Board (ICB). Assessments are completed face to face.

The post holder will be required to follow due process for determining eligibility for NHS CHC for retrospective cases.

As part of the review process, the Nurse Assessor will review retrospective eligibility for the NHS CHC, to ensure that all care needs are being met safely and effectively. You will monitor and influence the quality of care that is provided to patients; drawing on previous skills and knowledge to improve the patient experience of care. You will provide professional advice to patients, carers and multi-agency colleagues, including signposting to appropriate services and resources.

The Nurse Assessor will contribute to the safeguarding adults from abuse process (SAFA) by undertaking reviews of individuals who have been identified as at risk of harm; as part of this process you will have a role in the monitoring and reviewing of placements/packages of care.

About us

Herts & West Essex Integrated Care Board is a leading NHS organisation with an award-winning governing body. Working closely with partner organisations, the ICB's staff design, plan and commission health services for more than half a million people and monitor the quality and effectiveness of those services.

We are recruiting to one full time position (37.5 hours per week)

In addition to the basic salary, these posts attract a High Cost Area Supplement of 5% of basic salary subject to a minimum and maximum payment per annum (pro rata where applicable) in line with Agenda for Change.

The posts are based at our Forum site and is a face to face / office based role. The post-holder will need to be able to travel between all sites.

Job responsibilities

For further information on this role please see the job description and person specification attached.

Band 6 AFC, Subject to Job Evaluation Outcome

Person Specification

Qualifications

• Current 1st Level Registered General Nurse/NMC Registration
• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area

Knowledge, Training and Experience

• Knowledge and understanding of current national and local policy/Framework Guidance relating to NHS Continuing Healthcare and NHS Funded Nursing Care
• Knowledge and experience of working with Safeguarding issues and Policy guidance
• Experience of working with patients with multiple /complex needs
• Ability to address complex or sensitive issues in an organised and appropriate manner both verbally and in writing at all levels; written documents, spread sheets and presentations to a professional standard
• Ability to self-motivate, to manage and prioritise own workload with a high level of planning and organisational skills; having an innovative, influencing and creative approach to problem solving; being assertive and influencing in negotiation
• Experience of working across organisations, local authority, other NHS Trusts, voluntary and independent sectors
• Successful experience working as part of a multidisciplinary team
• Awareness of current legislation in relation to Health and social Care for older people
• Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
• Evidence of success in efficient and effective project and programme management
• Skills for communication on complex matters and difficult situations, requiring persuasion and influence
• Skills for nurturing key relationships and maintaining networks.

Analytical

• Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
• Problem solving skills and ability to respond to sudden unexpected demands
• Strategic thinking - ability to anticipate
• Attention to detail combined with the ability to extract key messages from complex analysis; independent thinker with demonstrated good judgement, problem-solving and analytical skills
• Takes decisions on difficult and contentious issues where there may be a number of courses of action.

Planning Skills

• Skills for project management
• Previous experience in project management and planning

Management Skills

• Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
• Skills for managing projects ensuring they meet financial targets.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

NHS Hertfordshire and West Essex Integrated Care Board (468)

£38,682 to £46,580 a year per annum plus fringe allowance