Public Sector Cloud Onboarding Consultant for Local Authorities

IDOX plc; Watford; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading software solutions provider in the UK is seeking experienced Onboarding Consultants based in Watford. In this customer-facing role, you will support Local Authorities in implementing and adopting Idox Cloud solutions. Responsibilities include managing onboarding projects, providing training, and building strong relationships with clients. Ideal candidates will have hands-on experience with Idox software, an understanding of local authority processes, and excellent communication skills. Join us to help modernise public services and deliver excellence in customer service.

Qualifications

• Experience in software consultancy and/or training.
• Ability to manage multiple projects with attention to detail.
• Passion for delivering service excellence.

Responsibilities

• Support customers in software setup and configuration.
• Advise on project approach and timelines.
• Deliver hands-on training and workshops.

Skills

Hands-on experience using Idox software solutions

Understanding of Council processes

Problem-solving mindset

Excellent communication skills

Stakeholder management

Job description

A leading software solutions provider in the UK is seeking experienced Onboarding Consultants based in Watford. In this customer-facing role, you will support Local Authorities in implementing and adopting Idox Cloud solutions. Responsibilities include managing onboarding projects, providing training, and building strong relationships with clients. Ideal candidates will have hands-on experience with Idox software, an understanding of local authority processes, and excellent communication skills. Join us to help modernise public services and deliver excellence in customer service.