Public Area Attendant

AccorHotel; City of Edinburgh; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading international hospitality group in Edinburgh is seeking a dedicated team member to ensure cleanliness in all areas of the hotel. The ideal candidate will have a passion for hospitality, a keen eye for detail, and the ability to provide excellent customer service. Responsibilities include cleaning public areas, reporting maintenance issues, and supporting the housekeeping team. This full-time role offers competitive salary, holidays, and various wellness perks.

Benefits

Competitive salary

29 days holiday

Training and development

Free meals during shifts

Discounts across hotel

Volunteering opportunities

Team events

Qualifications

• Passion for hospitality and creating memorable experiences.
• Available for afternoon through evening shifts.
• Ability to build relationships with team members and guests.

Responsibilities

• Clean and service public and back of house areas to brand standards.
• Report maintenance defects in external and public areas.
• Maintain COSHH regulations concerning cleaning materials.

Skills

Customer Service

Hospitality Experience

Cleaning Experience

Guest Services

Attention to Detail

Job description

Whats in it for you...

• Become part of a team thats very passionate about creating great hospitality experiences.
• Competitive salary.
• 29 days holiday (including bank holidays) pension and life insurance.
• Food on us during your shift.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Training to get you settled into your role with ongoing development that helps you think make and thrive to set you up for success at work.
• Time off to volunteer with one of our partner charities.
• Hox Hero and Nifty Fifty our rewards for going the extra mile and living our values.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact.
• Regular team get togethers from our High Fives to our (pretty special!) team parties we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Join an innovative fast-growing international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.

What youll do

• Responsible for the cleaning and servicing of all public and back of house areas ensuring that these are always cleaned to brand standards and are well presented and maintained.
• Responsible for the cleaning and maintenance of exterior areas of the hotel including but not limited to guest entrances and loading areas.
• Responsible for reporting any maintenance defects in our external areas public areas and back of house through Knowcross.
• Ensure that all health & safety standards are adhered to and any breaches in standards or potential new hazards are reported to the Head Housekeeper.
• Ensure all cleaning materials and equipment are well maintained handled correctly and to be fully aware of COSHH regulations.
• Maintain a positive and friendly attitude at all times even when working to find solutions to challenges.
• Responsible for the stocking of linen and housekeeping supplies on guest floors and in stores and ensuring that these storage areas are clean and well maintained.
• Ensure the highest levels of cleanliness throughout the hotel and support the housekeeping team.
• Provide the highest level of customer care and to provide a friendly helpful and responsive level of service for our guests.
• Assist in cleaning of any other areas of the hotel as required.

What were looking for

• Individuals. Youre looking for a place where you can be you; no clones in suits here.
• Passion for hospitality whether thats a drink a meal an event or a bed for the night.
• Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
• Youre not precious. We leave our egos at the door and help get things done.
• Youre up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together wed have a good time and share a few laughs.
• You want to be part of a team that works hard supports each other and has fun along the way.
• An eagle-eye for detail you can spot a slip in standards from a mile away.
• Youre available forafternoon through into theevening shifts.
• Keen to take ownership of and pride in your work a rollup-your-sleeves attitude to seeing work through and delivering results.
• You have the ability to build relationships with colleagues and guests.

Remote Work : No

Employment Type : Full-time

Key Skills

Customer Service,Hospital Experience,Hotel Experience,Taleo,Hospitality Experience,Basic Math,Laundry,Cleaning Experience,Computer Literacy,Guest Services,Cash Handling,Commercial Cleaning

Experience : years

Vacancy : 1