Pub Shift Leader — Training & Guest Experience

Young's; East Grinstead; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading hospitality venue located in East Grinstead seeks a passionate Supervisor to deliver exceptional customer service and lead the team. This role offers significant opportunities for career development, access to training programs, and attractive perks such as free meals and discounts. The ideal candidate will demonstrate strong leadership skills, be committed to training staff, and ensure a safe, welcoming environment for customers.

Benefits

Free Meals

Weekly pay

28 days holiday per year

20% discount in all pubs

30% discount on overnight stays

Share Save Scheme

Company Pension Scheme

Qualifications

• Proven ability to deliver exceptional customer service.
• Passion for training team members.
• Commitment to a career in hospitality.

Responsibilities

• Deliver exceptional customer service at all times.
• Train team members to enhance service quality.
• Lead shifts safely and effectively as a key holder.

Skills

Customer service

Team training

Leadership

Job description

A leading hospitality venue located in East Grinstead seeks a passionate Supervisor to deliver exceptional customer service and lead the team. This role offers significant opportunities for career development, access to training programs, and attractive perks such as free meals and discounts. The ideal candidate will demonstrate strong leadership skills, be committed to training staff, and ensure a safe, welcoming environment for customers.