Provider Success & Quality Lead (Remote UK Travel)

Rise Technical Recruitment Limited; Birmingham; Hybrid; GBP 45,000; Full time

Job summary

A leading training organization is seeking a Provider Success Manager to evaluate training providers within the Birmingham-Manchester-Newcastle triangle. You will oversee the provider approval process and support training organizations in delivering accredited courses. The ideal candidate should possess strong technical understanding of engineering construction, be customer-focused, and have experience in quality assurance. This home-based position requires UK-wide travel and offers a competitive salary with additional benefits.

Benefits

Car allowance

Generous pension

Flexible working hours

Career development opportunities

Qualifications

• Strong technical understanding of engineering or engineering construction.
• Experience as a trainer, tutor, instructor, or assessor.
• Experience in quality assurance or compliance.
• Comfortable analysing data and producing reports.

Responsibilities

• Evaluate training providers for capability and resources.
• Manage the provider approval process.
• Support training providers with quality and compliance.
• Engage with product and delivery teams for consistency.
• Identify gaps in delivery standards.
• Build relationships with providers.
• Facilitate provider satisfaction and support.
• Report on market trends and training needs.

Skills

Technical understanding of engineering construction

Communication skills

Organizational skills

Data analysis

Customer focus

Education

Level 3+ vocational or technical qualification

Tools

CRM systems

Job description

A leading training organization is seeking a Provider Success Manager to evaluate training providers within the Birmingham-Manchester-Newcastle triangle. You will oversee the provider approval process and support training organizations in delivering accredited courses. The ideal candidate should possess strong technical understanding of engineering construction, be customer-focused, and have experience in quality assurance. This home-based position requires UK-wide travel and offers a competitive salary with additional benefits.