Property Viewing Agent

Placing People Bedford; Horsham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local property services company in Bedford is seeking a part-time Property Viewing Agent to conduct property viewings and provide exceptional service to clients. The ideal candidate should have experience in customer service and a full UK driving license. This flexible role primarily requires Saturdays but may offer more days based on business needs.

Qualifications

• Minimum 3 years of experience in customer service, admin, sales, or property roles.
• Must have a full UK driving license and accessible vehicle.
• Local knowledge of Bedford area is preferred.

Responsibilities

• Conduct property viewings and meet clients for exceptional service.
• Coordinate viewing schedules and maintain records of interactions.
• Stay informed about property market trends.

Skills

Excellent communication skills

Strong organisation skills

Customer service

Attention to detail

Ability to work independently

Tools

Microsoft Office

CRM systems

Job description

We are seeking a professional, customer-focused Property Viewing Agent to join our team. The ideal candidate will be responsible for conducting property viewings, engaging with prospective tenants or buyers, and ensuring a positive and informative experience for all clients. This is a client-customer facing role that requires excellent communication and people skills, as well as a keen eye for property details and property knowledge (desirable).

This role is Part Time working on Saturdays (8 hrs), at least 3/4 weeks, there is the potential to work up to 2 more days a week (optional). You must be able to drive and have access to a car, preferably you live in or around Bedford, with knowledge of the local area and streets. Ideally you have previous experience working for an Estate Agents or in Property services before (some training will be provided). If you are interested, please send us your CV today.

Key Responsibilities:

Meet and greet clients, providing exceptional customer service throughout the viewing process.
Conduct in-person property viewings for prospective buyers.
Present properties in the best possible light, highlighting key features and answering questions.
Provide accurate and up-to-date information regarding property specifications, availability, and pricing.
Gather and relay client feedback to the sales or lettings team.
Coordinate viewing schedules and ensure properties are ready and presentable before each appointment.
Maintain records of viewings and client interactions using internal systems.
Stay informed about local property market trends and company listings.

Key Skills and Attributes:

Excellent communication and people skills.
Professional appearance and demeanour.
Strong organisation skills and customer service.
Ability to work independently, using initiative and can manage time effectively.
Attention to detail and presentation.
Confidence in speaking with a wide range of people.
Ability to manage queries and answer questions calmly and knowledgeably.

Requirements:

Full UK driving license and access to a vehicle is necessary (required for travel between properties).
At least 3 years previous experience working in either customer service, admin, sales, office role, marketing, or property
Flexibility to work some evenings and weekends if needed.
Basic IT skills (Microsoft Office, CRM systems, etc.)

Preferred but not essential – ideally lives in Bedford
Local knowledge of Bedford area / streets
Preferred but not essential – previously worked in Estate Agent or Property services

Role details:

Part-time (Saturdays), more days may be available (Monday & Fridays) to provide cover if required / depending on business needs.
Hours: 9:00 -17:00 (must be able to work 3 x Saturdays a month) may be available
Must be able to drive / have own car

Travel between property locations is required
Pay: £15 per hour (dependent on experience)
Work location: Bedfordshire
Primarily field-based with some office or remote administrative duties.
Job Type: Part-time

Work Location: In person

Application deadline: Friday 5th September 2025