Property Support Officer

We Manage Jobs(WMJobs); Worcester; On-site; GBP 24,000 - 30,000; Full time

Job summary

A local government authority in Worcester is seeking a temporary Property Support Officer to manage customer contacts and contractor priorities during maternity leave. Key responsibilities include the administration of the asset management system and processing Purchase Orders. Essential skills include strong communication, literacy, and attention to detail. This role is vital for providing a responsive property management service. Interviews are scheduled for February 18, 2026, with applications closing on February 1, 2026.

Benefits

Training for asset management system

Support with application process

Qualifications

• Ability to action customer contact through the help desk.
• Experience in raising Purchase Orders and resolving invoice queries.
• Can work collaboratively with a team to provide responsive service.

Responsibilities

• Ensure customer contacts through the help desk are actioned.
• Instruct contractors with appropriate priority.
• Act as system administrator for the asset management system.

Skills

Good communication skills

Literacy

Numeracy

Attention to detail

Tools

Cloud-based asset management system

Job description

Worcester is a wonderful place to live and work. A Cathedral and University City, attractively sited on the River Severn with great rail and motorway connections.

The City Council has a busy agenda working in the interests of local residents, employers and visitors.

The Council owns a diverse portfolio of buildings, including the Grade 1 Listed Guildhall and other historic heritage and cultural assets, community centres, offices, car parks, crematorium, parks and other sports and leisure facilities. It is an estate that is constantly changing, through town centre regeneration and new capital investment and the Property and Asset Management Team is at the heart of this. This busy multi‑disciplinary team is responsible for the complete lifecycle of property, from the buying and selling, the new build and improvement, the repair, maintenance and servicing and the day to day facilities management.

We are looking for temporary cover whilst our Property Support Officer is on Maternity Leave. This is a key role which ensures that customer contact through the team’s help desk is actioned and that contractors are instructed with appropriate priority. You will work with colleagues in the team to provide a fully responsive property management service. Raising Purchase Orders, resolving invoice queries and making payments are other important aspects of the role. The post uses and acts as the system administrator for the Council’s cloud‑based asset management system, for which appropriate training will be provided.

Good communication skills, literacy and numeracy are essential as is an eye for detail.

Interviews will be held Wednesday 18th February.

We welcome applications from all sections of the community. We would like to help you shine during this process. If you need any assistance with applying please contact the Recruitment team on [e-mail]. We can assist with alternative formats for your application or offer a MS Teams interview for example.

For more information about this role, please contact Mark Sherwood 07754 746690, Property Manager or Kevin Moore, Head of Property and Asset Management 07763 573619.

Closing Date: 1 February 2026

Interview date: 18 February 2026

Attached documents

• Our Benefits
• PA2.1 Person Specification.docx
• Job Role