Property Relationship Manager

John Shepherd Careers; Metropolitan Borough of Solihull; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading property management company in the United Kingdom is seeking a Property Relationship Manager to join their dynamic team. This full-time, permanent role involves managing up to 250 properties and upselling property management services. The successful candidate will be responsible for conducting inspections, managing arrears, and ensuring quality service delivery. This position offers a standard workweek from Monday to Friday, with competitive on-target earnings reaching up to £32,000 per annum.

Qualifications

• Strong understanding of property management practices and services.
• Experience in managing a portfolio of properties of similar size.
• Ability to build relationships with clients and provide excellent customer service.

Responsibilities

• Manage up to 250 properties under management.
• Upsell services related to lettings and property management.
• Conduct mid-term inspections and manage follow-ups.
• Handle weekly arrear management and submission claims.

Job description

Welcome to John Shepherd , we're known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 100 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager . This is a full‑time, permanent position located in Cannock. You'll enjoy a standard workweek of Monday to Friday 0845am to 530pm, with on‑target earnings varying up to £32k per annum.

Let's talk about the role. It involves :

• Management up to 250 Properties Under Management (PUM).
• Understanding and upselling of John Shepherd Lettings & Property Management services including ancillary and peripheral products.
• Managing Mid Term Inspection follow ups, quality and trade discount earnings.
• Weekly Arrear management including Rent & Legal Protection submission claims and management.
• Inspection reports for your portfolio including management of quality of content.

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as :