Property Manager

Dexters Estate Agent Group; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A property management company in Greater London seeks a Property Manager to provide exceptional service and support to landlords and tenants. The role requires strong negotiation and communication skills, with previous property management experience essential. You will ensure properties are legal and safe, manage pre-tenancy inspections, and develop relationships to drive business retention. Comprehensive training and career development options are provided, alongside a robust benefits package including generous holidays, a pension scheme, and wellbeing support.

Benefits

Fast track career options

Pension contribution scheme

Comprehensive training programme

Team and social events

Birthday day off

Generous holiday allowance

Paid day off to volunteer

Wellbeing support

Beauty and fitness discounts

Enhanced Maternity and Paternity

Season ticket loan

Cycle to work scheme

Qualifications

• Previous experience in property management is essential.
• Excellent communication and negotiation skills are a must.
• Strong customer service abilities and attention to detail required.

Responsibilities

• Ensure all properties are legal, safe, and ready for occupation.
• Deliver five-star service to landlords and tenants.
• Carry out Pre-Tenancy Inspections.
• Manage administrative tasks, keeping records up to date.
• Develop relationships with landlords and tenants.
• Assist with end-of-tenancy processes, focusing on deposit returns.
• Stay updated with relevant property legislation.
• Attend regular meetings with Lettings teams.

Skills

Strong negotiator with excellent communication skills

Previous property management experience

Excellent customer service experience

Strong attention to detail

Persistent and tenacious

Team player

Ability to troubleshoot

Ability to cope well under pressure

Job description

Overview

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

We are looking for a Property Manager to join us and act as an ambassador for the company. Supporting our Lettings business as part of the Tenancy and Property Management Teams, providing consistently excellent service to drive the growth and retention of Landlords and our Lettings portfolio.

Salary: Subject to portfolio experience

Hours: Monday-Friday 8.30am-5.30pm

Location: South East London

Responsibilities

• Work closely with your Property Management team ensuring all properties are legal, safe and ready for occupation
• Deliver a five-star service to our landlords and tenants through the life cycle of a fully managed property including
• Carry out Pre-Tenancy Inspections
• Undertake administrative tasks, keeping records and logs up to date
• Develop strong, long-term relationships with our Landlords and Tenants, ensuring we retain and develop all possible business opportunities
• Checking works are completed and keeping all parties updated
• Helping at the end of tenancies including communication relating to deposit returns
• Resolving issues quickly and efficiently
• Understands the importance of improving the quality of our portfolio by actively promoting our refurbishments team
• Remain up to date with relevant legislation
• Attending regular morning meetings with relevant Lettings teams in their offices, ensuring excellent communication between teams

Requirements & Skills

• Strong negotiator with excellent communication skills
• Previous property management experience essential
• Able to deliver excellent customer service experience
• Strong attention to detail
• Persistent and tenacious
• Team player
• Natural ability to trouble shoot with a keen desire to succeed
• Ability to cope well under pressure

Company Benefits

• Fast track career options
• Pension contribution scheme
• Comprehensive training programme from apprenticeship to industry qualifications
• Team and social events
• Birthday day off
• Generous holiday allowance, 25 days+ (including extra days for long service)
• Paid day off to volunteer at the charity of your choice
• Wellbeing support
• Beauty and fitness discounts
• Enhanced Maternity and Paternity
• Season ticket loan
• Cycle to work scheme including Forest bikes