Property Manager - Market Rent

SNG (Formerly Sovereign); Filton; On-site; GBP 36,000 - 43,000; Full time

Job summary

A reputable housing organization in Filton seeks a Market Rent Property Manager to deliver high-quality property management services. Responsibilities include tenant vetting, property inspections, and developing stakeholder relationships. Ideal candidates will possess strong customer service skills, time management abilities, and knowledge of housing management. This full-time role offers a salary between £36,000 and £43,000 along with flexible working and generous benefits.

Benefits

Flexible working

25 Days Holiday + Bank Holidays

Pension scheme matching up to 12%

Life cover

Retail vouchers

Wellbeing discounts including Gym Memberships

Qualifications

• Outstanding customer service skills with diverse customers.
• Ability to manage disputes and conflict effectively.
• Desirable background in lettings or housing.

Responsibilities

• Carry out viewings and tenant vetting.
• Conduct routine property inspections.
• Oversee void properties and arrange inspections.

Skills

Customer service skills

Diary organisation

Time management

Experience with computer systems

Stakeholder partnership working

Housing management knowledge

Understanding of contracts

Driving licence

Job description

Overview

As a Market Rent Property Manager you'll be delivering a high quality property management service to our market rent customers. Ensuring that our properties are efficiently let, managed and maintained, maximising rental income and minimising void periods and making sure we have a high level of customer satisfaction. You'll be involved in all pre-tenancy and post-tenancy activities including carrying out viewings, tenant vetting, routine property inspections, overseeing void properties and arranging statutory inspections and compliance checks. You will be working collaboratively with colleagues across SNG and developing positive relationships with our customers, contractors and internal and external stakeholders.

Responsibilities

• Carrying out viewings and tenant vetting
• Conducting routine property inspections
• Overseeing void properties and arranging statutory inspections and compliance checks
• Working collaboratively with colleagues across SNG and developing positive relationships with customers, contractors and stakeholders
• Pre-tenancy and post-tenancy activities to maximise rental income and minimise void periods

Qualifications and skills

You will need outstanding customer service skills and experience in delivering customer services to a diverse range of customers with a broad level of service. You'll also need the ability to manage not only the positive moments but the challenging situations that come with the role including resolving disputes and conflict. You'll also need

• Strong diary organisation and time management skills
• Experience of using different computer systems
• An understanding of internal and external stakeholder partnership working
• Knowledge of private, keyworker, leasing or social housing sector housing management
• An understanding of contracts, how terms are applied and implemented and how breaches are dealt with appropriately
• A background in lettings or housing is desirable but not essential
• Full UK driving licence and access to your own transport

What we can offer you

As a member of the Specialist Housing Team you will be part of a friendly, dedicated and supportive working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

This is a full time permanent role with a starting salary of £36,000 - £43,000 depending on your experience. Some of our benefits include:

• Flexible working
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• A chance to buy or sell holiday as part of our flexible benefits package
• A generous pension scheme matching up to 12%
• Life cover as soon as you join us
• You will be a part of our Recognition scheme where you can be gifted retail vouchers
• A range of wellbeing discounts including Gym Memberships
• A wide selection of other benefits available