Property Manager

Leaders Romans Group; London; On-site; GBP 29,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Property Manager in Battersea, where your passion for service and integrity will shine. This role involves managing tenant relationships, ensuring compliance, and coordinating maintenance requests. With a commitment to employee well-being, the company offers a supportive environment and numerous benefits, including generous holiday allowances and a salary sacrifice pension scheme. If you're ready to step out of your comfort zone and thrive in a team-oriented atmosphere, this is your opportunity to grow and potentially advance to a leadership position in the future.

Benefits

30 days holiday including bank holidays

Carry over holiday allowances

Salary sacrifice pension

Employee assistance programme

Staff discounts

Refer a friend bonus

Department business referrals bonuses

Qualifications

• Background in property management is essential for success.
• Must have excellent communication skills and problem-solving abilities.

Responsibilities

• Provide exceptional service during tenancy through communication.
• Manage tenant maintenance requests and coordinate with contractors.
• Ensure compliance and timely completion of property inspections.

Skills

Property Management

Communication Skills

Problem Solving

Teamwork

Education

Relevant Property Management Certification

Job description

Leaders Romans Group are looking for a driven individual to join our successful Battersea branch as their new Property Manager. If you are someone who can see yourself thriving on delivering that exceptional service, this is the role for you.

To be successful in this role, a background in Property Management is essential. You must be passionate about the service you offer and bravely step out of your comfort zone to provide the best service, pride yourself on integrity, and respect your peers by knowing you are working as one team to achieve the same goal.

Your role: Property Manager

Location: Battersea

Total Package: up to £35,000

We have a long list of benefits which is just our way of giving back to recognize our employee’s hard work. Here are just a few:

• 30 days holiday (including bank holidays) – increased by 1 extra day a year of service up to 35 days
• Carry over holiday allowances to the following year
• Salary sacrifice pension – more money in your pocket through NI savings
• Employee assistance programme including access to a virtual GP 24/7 and mental health first aiders
• Staff retail, utilities and holiday discounts including experience days
• Refer a friend bonus
• Department business referrals bonuses

What will your day to day look like?

• You'll be expected to provide excellent levels of both telephone and written communication for the duration of the tenancy.
• Responsible for accepting and understanding tenants’ maintenance requirements, providing a triage service to try to resolve issues.
• If unable to resolve, communicate this to the landlord with a solution to the problem and arrange works with a dedicated contractor.
• Updating all parties on a regular basis by phone, email or text and logging notes.
• To make regular ‘well-being’ calls to the landlord.
• Working with the property management team to ensure that all works are completed and invoiced within 21 days and updating customers on progress.
• Working with the property management team to ensure that all mandatory compliance/legislation is in place on all properties; if this has not occurred, ensure that company processes have been followed.
• Working with the Property inspection clerks to ensure all properties have been inspected as required and that landlords and tenants have been fully communicated to in line with company policy.
• To work with the team leaders, head of centres, and branch network to understand the reason for any lost units.
• To maintain high levels of communication with internal and external customers.

During the recruitment process, you will speak to one of our Recruitment Partners initially who will support you through the process. You will have a chance to speak to your potential new manager and Regional Director face to face.

Don’t miss out on this customer service-based role. You could be our next Director in the future, so take advantage of what we have to offer and apply now!

Leaders Romans Group are an equal opportunities employer who value diversity and inclusion. We encourage applications regardless of sex, race, disability, age, sexual orientation, gender status, religion or belief, marital status, or pregnancy and maternity. If you have a special need that requires accommodation during the role or the recruitment process, please let the LRG Recruitment team know and we will be happy to assist.

We do not accept speculative CVs from recruitment agencies.