Property Claims Handler

Lawes Insurance Recruitment; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment specialist is seeking a Property Claims Handler in Glasgow. This role involves managing non-complex property claims, ensuring compliance with internal policies. Ideal candidates will have a background in claims handling, with strong customer service skills and proficiency in property claims processes.

Qualifications

• Experience in a claims handling role is essential.
• Property claims experience is preferred.
• Strong customer service and communication skills are required.

Responsibilities

• Assess and manage non-complex property claims accurately.
• Determine policy liability, calculate reserves, and settle claims.
• Maintain strong client relationships and meet SLA commitments.

Skills

Customer Service

Communication

Organisational Skills

Time Management

Job description

We’re recruiting on behalf of our client for a Property Claims Handler to join their Glasgow-based team. The role involves assessing and managing non-complex property claims within authority limits, ensuring compliance with internal policies and industry regulations.

RESPONSIBILITIES

• Assess and manage non-complex property claims accurately
• Determine policy liability, calculate reserves, and settle claims within set authority
• Maintain strong client relationships and meet SLA commitments
• Prioritise and manage caseload efficiently
• Stay updated on company policies and regulatory requirements
• Support operational projects as needed

DAY-TO-DAY

• Review and process incoming property claims
• Liaise with clients and customers to clarify claim details and next steps
• Maintain records and documentation in accordance with internal procedures
• Handle customer communications and enquiries with a high standard of service
• Ensure adherence to compliance and regulatory frameworks

EXPERIENCE

• Experience in a claims handling role is essential
• Property claims experience preferred
• Strong customer service and communication skills

SKILLS

• Excellent interpersonal and communication abilities
• Sound knowledge of property claims processes
• Strong organisational and time management skills
• Understanding of compliance and regulatory standards

If you have the relevant experience or know someone that does please contact me now on 07458162859or email us at [e-mail]