Property Assistant

Arawak Walton Housing Association; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community-focused housing association in Manchester seeks a dedicated Property Assistant to ensure property compliance and improve tenant satisfaction. The ideal candidate is customer-focused, IT literate, and organized, with a minimum of GCSE (Grade C / Grade 4 or above) or NVQ equivalent. This full-time role offers a supportive environment, attractive benefits including pension contributions, and opportunities for personal growth.

Benefits

25 days holiday plus bank holidays

Pension scheme with 11.4% employer contribution

Company-funded health cashback plan

Enhanced sick pay

Health and Wellbeing Support

Employee perks via Perkbox

Learning and development opportunities

Qualifications

• Experience in an administrative role.
• Confident and approachable with great customer focus.
• Ability to manage documents and spreadsheets effectively.

Responsibilities

• Provide effective property compliance and health and safety processes.
• Assist with tenant satisfaction surveys and update records.
• Manage multiple tasks and adapt to changing priorities.

Skills

Attention to detail

IT literacy

Customer service experience

Education

GCSE (Grade C / Grade 4 or above) / NVQ or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Full-time role- 35 Hours a week

We have an exciting position available for a conscientious administrative professional to join us!

As our Property Assistant you’ll provide a professional high-quality service providing effective property compliance and health and safety processes ensuring adherence to all relevant regulations. Customer focused and organised you will manage documents and spreadsheets ensuring all data is accurately recorded and easily accessible. You’ll assist with tenant satisfaction surveys obtaining feedback and updating records allowing us to continue to improve our services.

Customer-focused with experience in an administrative role you will have great attention to detail and always ensure accuracy. Confident and approachable you will be IT literate with a basic understanding of Microsoft packages including Excel Word and PowerPoint and will ensure that the necessary information is recorded accurately onto our administrative systems. You will be able to juggle a variety of tasks simultaneously and adapt to any sudden changes in the priorities organising your own workload and working to regulated policies and procedures. You will have knowledge or experience in Social Housing and will be keen to develop your own growth and career. You will be educated to GCSE (Grade C / Grade 4 or above) / NVQ or equivalent).

Benefits

• 25 days holiday per year plus bank holidays. The office is closed over Christmas (25th Dec to 1st Jan inclusive) and a holiday purchase scheme
• Company pension scheme with 11.4% employer contribution
• Company funded access to a health cashback plan (HSF UK) where you can claim back costs of everyday health treatments such as optical dental and much more.
• Enhanced sick pay with up to 6 months full pay and 6 months half pay
• Enhanced maternity and paternity leave
• Health and Wellbeing Support including an employee assistance programme free counselling mental health first aiders and numerous wellbeing initiatives
• Employee perks via Perkbox
• Learning and development to support you to develop the skills you need to fulfil your role and progress in your career

Commitment to Equality Diversity and Inclusion

As a small to medium sized employer our employees achieve variety early responsibility the opportunity to work on their own initiative to work closely with other people (including senior management) and to have their voice heard.

Equality diversity and inclusion are paramount for us. We are proud to have a team of employees from diverse backgrounds and we embrace diversity in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex race disability age sexual orientation gender reassignment religion or belief marital status or pregnancy and maternity.

We are a Disability Confident employer and we will work to ensure reasonable adjustments are in place where possible throughout the recruitment journey and into employment. We want to help you show your talents so please tell our recruitment team if you require support to do so.

Please note that this role requires an up-to-date enhanced DBS check. You can find our policy on DBS checks on our website.

If you are ready to take the next step in your career and meet the criteria outlined above we would love to hear from you.

INDLOW

Key Skills

• Invasive Cardiology
• ABAP
• Human Resources Administration
• Inspection
• Document Management
• Manufacturing

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 20001 - 25000