Project Manager (TM-PMO, DMO, CPO)

ZipRecruiter; London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading technical recruitment firm is seeking a Program Manager in London to drive operational excellence for complex projects. You will utilize advanced project management methodologies and tools like MS Project and Jira to ensure deliverables meet client expectations. The ideal candidate has 10+ years in project management with strong analytical and leadership skills. This role offers a hybrid work model and is positioned within a global context.

Qualifications

• 10+ years of experience in project management.
• Excellent proficiency in project management tools.
• Strong analytical skills for data-driven decision making.

Responsibilities

• Lead program management of large-scale projects.
• Optimize operational processes to meet client SLAs.
• Engage with clients for feedback and resolution of issues.

Skills

Project Management Tools

Process Optimization

Analytical Skills

Leadership Skills

Communication Abilities

Continuous Improvement Methodologies

Tools

MS Project

Jira

Job description

Job Description

Client Introduction:

Our client is a global technology company delivering cutting-edge digital, engineering, cloud, and AI solutions across industries in 60 countries.

About the role:

Job Summary

This role drives operational excellence and delivery assurance for large-scale and complex programs, ensuring alignment with organizational objectives and client commitments. The position empowers teams, implements continuous process improvements, and leverages advanced program management methodologies to optimize performance, resolve issues, and deliver consistent value to stakeholders.

Key Responsibilities

1. Lead program management using advanced project management tools to define, monitor, and optimize operational processes, ensuring delivery of complex projects meets client SLAs and organizational objectives.

2. Apply DMO methodologies and analytics platforms to enhance management reporting, business process improvement, and organizational planning, driving data-driven decision-making across projects.

3. Direct and mentor project teams using collaboration and workflow management tools, fostering transparent communication and empowering team members to achieve project milestones and goals.

4. Identify and implement innovative process improvements and automation opportunities leveraging industry-standard PMO and DMO frameworks, advancing operational efficiency and organizational progress.

5. Engage with clients using structured feedback mechanisms and program dashboards to understand requirements, proactively resolve issues, and ensure service delivery aligns with client expectations.

6. Provide expert solutions by analyzing customer needs within the delivery environment, ensuring optimal results through tailored program management strategies.

Skill Requirements

1. Excellent Proficiency In Project Management Tools Such As Ms Project, Jira, Or Equivalent Platforms.

2. Advanced Capability In Process Optimization, Business Process Mapping, And Organizational Planning.

3. Strong Analytical Skills For Management Reporting And DataDriven Decision Making.

4. Excellent Leadership And Mentoring Skills For Guiding Multidisciplinary Project Teams.

5. Advanced Communication And Stakeholder Management Abilities For Transparent Client And Team Interactions.

6. Proven Expertise In Continuous Improvement Methodologies

Other Details:

Experience: 10+ Years

Work Timings / Day: Monday to Friday (UK work timings)

Work Mode: Hybrid

Location: London, UK

About HR Ways:

"HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world.