Project Manager - Occupational Health

Civica; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A software solutions provider in the UK is seeking a Project Manager to oversee software and hardware implementation projects within Occupational Health. The role involves leading project planning, managing customer communications, and ensuring projects meet timelines and expectations. Ideal candidates will have experience in software implementation, excellent organizational skills, and the ability to engage with stakeholders across public and private sectors. You'll also enjoy generous benefits and a commitment to your professional growth.

Benefits

25 Days Annual Leave + bank holidays

Up to 3 extra days off for volunteering

5% employer match pension contributions

Private Medical Insurance

Electric Vehicle (EV) Scheme

Qualifications

• Experience managing software implementation projects (SaaS experience highly beneficial).
• Strong organizational skills with the ability to keep multiple workstreams on track.
• Ability to produce accurate forecasts, status reports, and project documentation.

Responsibilities

• Own and manage end-to-end Occupational Health implementation projects.
• Lead project planning, budgeting, forecasting, reporting, and customer communications.
• Identify and manage project risks and adapt plans as needed.

Skills

Software implementation management

Communication

Organization

Problem-solving

Stakeholder management

Tools

MS Projects

SaaS environments

Job description

Overview

As a Project Manager within our Occupational Health product area, you'll play a vital role in delivering end-to-end software and hardware implementation projects for customers across the public and private sectors.

We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Responsibilities

• Own and manage end-to-end Occupational Health implementation projects across cloud (SaaS) and associated hardware solutions; using MS Projects to meet and maintain customer expectations.
• Lead project planning, budgeting, forecasting, reporting, and customer communications.
• Run project meetings, present effectively to stakeholders, and ensure clear, confident communication throughout delivery.
• Collaborate with internal product, technical, and development teams to ensure successful configuration and deployment.
• Identify and manage project risks, issues, and dependencies, adapting plans as needed to maintain momentum.
• Build trusted relationships with customers across public and private sectors, supporting them through change.
• Ensure projects stay on track and deliver to agreed scope, quality, and timelines—typically within a 6-month turnaround.

Qualifications

• Experience managing software implementation projects (SaaS experience highly beneficial).
• Ability to communicate clearly, run meetings confidently, and build rapport with customers and stakeholders at all levels.
• Strong organisational skills with the ability to keep multiple workstreams on track in a fast-paced environment.
• Capable of producing accurate forecasts, status reports, and project documentation.
• Flexible, adaptable, and comfortable taking ownership of a varied workload.
• Background in software or hardware implementations is desirable but not mandatory.
• Familiarity with cloud implementation environments (SaaS).
• Experience working across both public and private sector customers.
• Strong soft skills—communication, influence, problem‑solving—are highly valued.
• Ability to manage tight timelines while maintaining excellent customer experience.

Why You'll Love Working with Us

We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction. We'd love to have a chat and see if you could be a great fit.

Benefits

• Time Off & Work-Life Balance 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
• Days of Difference – Up to 3 extra days off for volunteering.
• Financial Well-being & Security – Pension Contributions – 5% employer match to support your future.
• Income Protection – Up to 75% salary cover for long‑term illness.
• Life Assurance – 4× salary tax‑free lump sum.
• Critical Illness Cover – £25,000 lump sum (extendable to dependents).
• Health & Perks – Private Medical Insurance – Fast access to private healthcare.
• Health Cash Plan – Claim back physio, therapies & more.
• Dental Insurance – Cover for routine & emergency care.
• Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles.
• Affinity Groups – Join employee‑led communities.
• Bounty Bonus – Refer a friend & get rewarded.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.