Project Manager

Kitty; England; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading digital agency in the United Kingdom is seeking an experienced Project Manager to drive success in digital projects. The ideal candidate will manage projects from start to finish, ensuring efficient collaboration with both internal teams and external clients. This role demands strong leadership skills, the ability to oversee complex workflows, and effective stakeholder management. The agency promotes a hybrid working model and offers additional benefits that foster professional growth and well-being.

Benefits

Hybrid working

Additional 10 days ‘work from anywhere in the world’

Access to health services

Life and Income Protection insurance

Discounted wellbeing classes

Active company social life

Training opportunities

Qualifications

• 3 years of proven experience in project management, software development lifecycle, e-commerce or business development.
• Experience in digital execution – either in an agency or digital production environment.
• Experience in delivering websites and digital solutions end-to-end.

Responsibilities

• Assist in the definition of project scope and objectives, involving all relevant stakeholders.
• Manage the relationship with the client and all stakeholders.
• Develop detailed project plans to monitor and track progress.

Skills

Leadership skills

Project management

Stakeholder management

Agile delivery

Creative problem solving

Communication skills

Tools

Jira

WordPress

Shopify

SaaS

Headless CMS (Sanity, Next/Nuxt.js)

Job description

Are you a skilled Project Manager ready for your next step? Are you looking to work with world-famous brands across sectors and international markets, driving their paths to success along with yours? Are you passionate about digital, e-commerce and want to join a fun and growing agency?

We are looking to expand our team with an experienced and driven Project Manager. As a Project Manager within Kitty, you will have a pivotal role in our pursuit to drive success in digital for our clients. You will be responsible for delivering projects from start to finish, managing both internal and external stakeholders.

You will have broad responsibility that requires strong leadership skills, structure, creativity and the ability to identify the most efficient solutions for our clients. You will work closely with our external clients, Kitty leadership, and development teams to deliver high quality results for Kitty and our clients.

Key Responsibilities

• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Manage the relationship with the client and all stakeholders
• Develop detailed project plans to monitor and track progress
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Responsibility to upsell & grow project remits
• Perform risk management to minimise project risks
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis

The Candidate

Our projects are often complex, and you will work in an environment that requires you to plan and communicate clearly and effectively, and sometimes conduct creative problem solving. To succeed in the role, we believe you will have the following:

Essential Experience

• Experience in digital execution – either in an agency or digital production environment
• Experience in delivering websites and digital solutions end-to-end
• Process-driven: strong workflow management ability, Agile delivery, and project governance to ensure structure and scalability
• Solid stakeholder & client management skills: more than just delivery, you should be great at aligning teams, managing expectations, and keeping projects on track
• Experience with, and comfortable with, multi-team & remote collaboration, working with cross-functional teams, offshore developers and remote stakeholders
• 3 years of proven experience in project management, software development lifecycle, e-commerce or business development
• Demonstrable ability to manage complex workflows including prioritisation, planning and task delegation under tight deadlines
• Experience in retained website management and improvements
• Strong written and verbal communication skills
• Presentation skills

Essential Tech Experience

• Platforms: WordPress, Shopify, SaaS, Headless CMS (Sanity, Next/Nuxt.js)
• Creative / Process: UX / UI, Jira, Agile (Scrum/Kanban)

The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.

Working at Kitty

Kitty is a platform development agency. We focus on understanding the needs of both the brand and the consumer to design the best-in-class experiences and technology-led solutions that drive performance.

Kitty is the sister agency to ROAST, a multi-award-winning independent performance media agency. Together, we combine both media intelligence and data science, along with constant experimentation, we create solutions that will drive the biggest impact.

But none of this works without exceptional people – which is why we put talent first, always. Training, progression, and opportunities to learn are baked into how we work. We want our people to feel happy, supported, and inspired.

Exceptional company culture isn’t an add-on at ROAST & Kitty – it’s the engine. It powers everything: creativity, collaboration, retention, results. We’re proud of the culture we’ve built, because it’s authentic and intentional. Rooted in shared values, not just surface perks.

ROAST & Kitty have created a place where people belong, grow, and do their best work – together.

Location: Soho, London W1

Holidays: 25 days, increasing with length of service, plus Christmas Eve and New Year’s Eve off; optional company trips

Benefits

• Hybrid working (upon probation completion)
• Additional 10 days ‘work from anywhere in the world’
• Access to Aviva Digicare+, providing healthchecks, Digital GP, MH consultations and more
• Life and Income Protection insurance
• Discounted wellbeing classes / membership and massages
• Active company social life organised by a staff committee
• Team sports such as softball, netball, bowling
• Opportunity for involvement in CSR and charity initiatives
• Cycle, electric car and tech purchase savings
• Training, including supplier sessions (e.g. Google), industry bodies, internal and external trainers
• Opportunities to learn about other digital marketing disciplines

Our hybrid-working model allows you some variety on your place of work, offering you the chance to work from home on some days each week, where possible. You will be expected to attend the office in line with our company policy. All staff liaise closely with their line manager and client team to manage their time appropriately and according to their work and team requirements.

We are an equal opportunities employer.

At ROAST, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status.

If you have a disability we would be happy to discuss reasonable adjustments to the job with you.

Please note that we will only accept applications from candidates who are legally entitled to work in the United Kingdom.

Please beware of scams online or from individuals claiming to represent us. A ROAST / Kitty employee will never solicit candidates through a non-ROAST email address or phone number / WhatsApp. Please refuse any request that asks you to provide payment to participate in the hiring process.