Project Coordinator, Quality Systems

Convatec; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A global medical products company is looking for a Technical Project Coordinator to coordinate between the Quality Management team and IT. This role focuses on managing system change requests and supporting cross-functional QMS projects. Ideal candidates should have a bachelor's degree and experience in a regulated industry. Strong organizational and communication skills will help facilitate stakeholder engagement and project timelines, ensuring compliance with quality standards.

Qualifications

• Experience working within a regulated industry, preferably life sciences.
• 2-3 years in a professional office environment.
• 1-3 years in project coordination, ideally in pharmaceuticals or medical devices.

Responsibilities

• Review and track system change requests related to QMS enhancements.
• Coordinate plans for technical requests to ensure timely execution.
• Support cross-functional projects involving changes to the QMS system.
• Liaise with IT business owners for alignment and transparency.

Skills

Organizational skills

Problem-solving skills

Interpersonal skills

Communication skills

Time management skills

Education

Bachelor's degree in Information Technology or Business Administration

Tools

MS Project

Jira

Job description

About Convatec

Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care.

About the role

The Technical Project Coordinator serves as a critical liaison between the Quality Management team and IT, ensuring seamless coordination, implementation, and oversight of changes and updates to electronic systems within the QMS.

Key Responsibilities

• Review and track system change requests related to QMS enhancements for all quality digital systems (Trackwise, Documentum, ComplianceWire, etc.).
• Coordinate plans for technical requests ensuring timely execution and follow‑up.
• Facilitate and monitor changes to ensure compliance and alignment with quality standards.
• Support cross‑functional projects that involve changes to the QMS system.
• Collaborate with IT and business owners to manage and monitor project timelines, resources, and deliverables.
• Provide general administrative support to the project team.
• Monitor and maintain the QMS systems roadmap, including updates, prioritization, and new additions.
• Conduct daily reviews of system requests and liaise with business owners to gather inputs for the overall process.

Stakeholder Engagement

• Liaise with IT business owners and project managers to ensure alignment and transparency across initiatives.
• Support impact confirmation and approval processes for roadmap updates.

Skills & Experience

• Experience working within a regulated industry, preferably life sciences.
• Strong organizational and time management skills with the ability to manage multiple tasks, deadlines, and priorities efficiently.
• Strong interpersonal skills to bridge communication between IT teams and business stakeholders and translate technical concepts into business impact.
• Strong problem‑solving skills with the ability to identify issues early and escalated or resolve them proactively.
• Excellent communication abilities with the skill to effectively engage and support a diverse range of stakeholders including senior management, project sponsors, team members, and external developers.
• Familiarity with the use of project management tools is a plus (MS Project, Jira, etc.).

Qualifications / Education

• Bachelors degree in a relevant field such as Information Technology, Business Administration, or a related discipline, or equivalent work experience.
• At least 2‑3 years experience in a professional office environment.
• 1‑3 years of experience in project coordination preferably in a regulated industry (pharmaceuticals, biotechnology, medical devices).

Equal Opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional, or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.