Project and Office Administrator

Ridge and Partners LLP; Redditch; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading Property Consultancy is seeking a Business Support Officer to provide essential administrative support and customer service for Children's Safeguarding Services. This role involves managing project documentation, facilitating communication within teams, and ensuring compliance with client standards. Ideal candidates will have strong MS Windows skills and experience in office environments, coupled with excellent communication abilities and organizational skills. Join a dynamic team where growth and development opportunities await.

Qualifications

• Experience of working in an office support role.
• Excellent organisational skills.
• Experience with document control is desirable.

Responsibilities

• Provide administrative support in a fast-paced environment.
• Assist with document management and compliance.
• Support the team in managing project schedules.

Skills

Intermediate / advanced MS Windows skills (especially Word and Excel)

Strong attention to detail

Excellent written and verbal communication skills

Ability to work independently and in a team

Experience in office support role

Proactive and eager to learn

Tools

Common Data Environments (CDE)

Job description

Business Support Officer needed to provide administrative support and customer service in a fast-paced environment, supporting Children's Safeguarding Services.

What's the Opportunity?

We have an opportunity for a Project and Office Administrator to work on a full or part-time basis (30 hours per week) as part of a successful Property Consultancy team. You will be responsible for providing effective and efficient clerical and office support to our clients and multidisciplinary teams. This role will be based in our Cheltenham office and in this role, you will complement and strengthen our existing administration team. We are keen to recruit someone who is looking for longevity in a role and is experienced in providing high-level customer service. This role could be a great development opportunity for someone with office experience looking for the next step in their career, or an experienced Administrator seeking a new challenge in a role that can offer progression into other areas of the business.

Responsibilities

• Set up templates (reports / letters)
• Setting up jobs, opening submissions, conversion to projects and management of them on our Document Management System
• Support with monthly project forecast reporting
• Raising invoices and assisting with debt chasing
• Attending meetings and minute taking, where necessary
• Assist with the preparation and management of all task order documentation, ensuring accuracy and compliance with client standards
• Organise and maintain document control systems for project files, drawings, specifications, and related documentation
• Ensure timely submission, tracing and updating of all documents
• Maintain a well-structured project filing system that ensures easy and quick document access
• Support the team in managing project schedules and meeting deadlines
• Ensure compliance with document control procedures and contribute to continuous improvement initiatives
• Provide general administrative support

Qualifications

• Intermediate / advanced MS Windows skills (especially Word and Excel)
• Experience of working in an office support role
• Strong attention to detail and excellent organisational skills
• Ability to work independently and take initiative, while also being a reliable team player
• Excellent written and verbal communication skills
• Prior experience in document control or administrative roles is highly desirable
• Experience with Common Data Environments (CDE), particularly ASITE, is advantageous
• Proactive, professional, and eager to learn
• Capable of managing multiple priorities in a fast-paced environment
• BPSS/SC clearance (or willingness to go through the process if required)

Personal Attributes

• Excellent communication skills to support the team effectively and efficiently
• Be assertive and able to ask questions
• Able to gather information from a number of identified sources
• Well organised and methodical
• Good at problem solving with a 'get it done' attitude
• Naturally organised with a high attention to detail