Professional Services Engineer

Fireblocks; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A pioneering blockchain solutions provider in Greater London is seeking a Professional Services Engineer to lead client technical integrations and deliver scalable digital asset solutions. The ideal candidate will have a strong technical foundation, 2+ years in a client-facing role, and familiarity with REST APIs and scripting languages. Join a dynamic team focused on shaping the future of digital finance while fostering a diverse workplace.

Qualifications

• 2+ years of experience in a technical, client-facing role.
• Proven experience with integration and automation scripting.
• Familiarity with high-availability architecture.

Responsibilities

• Lead technical discovery sessions with clients.
• Deliver solution design workshops and implementation support.
• Collaborate with product and engineering teams to align strategies.

Skills

Experience working with customers in a technical role

Proficient with REST APIs, webhooks, and websockets

Scripting in Python, JavaScript, or TypeScript

Strong problem-solving and communication skills

Stakeholder management

Job description

Professional Services Engineer

The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more.

About the Team

The Professional Services team at Fireblocks partners directly with our clients to design and implement secure, scalable digital asset solutions. We work at the intersection of technology, security, and finance—collaborating closely with product, engineering, and business teams to drive successful client outcomes.

What You’ll Do

As a Solutions Engineer on the Professional Services team, you will work closely with Fireblocks clients to guide them through technical integration and ensure a successful deployment of the Fireblocks platform. This role is ideal for someone who thrives at the intersection of technology and client engagement, with a passion for digital assets and delivering impact.

• Lead technical discovery sessions and provide best‑practice guidance during integration planning.
• Deliver solution design workshops, technical documentation, and hands‑on implementation support.
• Serve as a trusted advisor to clients, aligning technical strategy with business objectives.
• Collaborate with product and engineering teams to shape platform capabilities based on client needs.
• Stay ahead of industry trends and emerging technologies in crypto, Web3, and blockchain.
• Ensure all solutions adhere to regulatory, security, and operational standards.

What You’ll Bring

• 2+ years of experience working with customers in a technical, client‑facing role.
• Proven experience working with REST APIs, webhooks, and websockets.
• Ability to write scripts using Python/JavaScript/TypeScript or other scripting languages to support integration and automation.
• Experience delivering efficient, scalable solutions under tight deadlines.
• Familiarity with high‑availability architecture and enterprise‑scale deployments.
• Strong problem‑solving, communication, and stakeholder management skills.
• Experience engaging with large, global customers and navigating complex organizational environments.
• Prior experience working with financial institutions, custodians, or digital asset service providers is preferred.
• Understanding of crypto and blockchain technologies, including Web3, DeFi, and smart contracts is preferred.

Why Join Us

Based in London, you’ll be part of a fast‑paced, collaborative environment that values curiosity, ownership, and continuous learning. Join us to shape the future of digital finance and make an impact on a global scale.

Fireblocks’ mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms.