Product Support Engineer

Staffline; Peacehaven; On-site; GBP 35,000 - 45,000; Full time

Job summary

A prominent aerospace engineering company is looking for a Product Support Engineer to lead technical investigations and manage customer interactions. Ideal candidates will have problem-solving skills and commercial awareness, aimed at resolving issues timely. Responsibilities include authoring technical documentation and collaborating with engineers to enhance products. This position offers a fantastic opportunity for those seeking to diversify their skills in a thriving aerospace environment.

Qualifications

• Practical engineering problem-solving skills are essential.
• Excellent communication skills necessary for customer interaction.
• Commercial awareness needed for effective customer engagement.

Responsibilities

• Drive technical investigations and resolve scheduling challenges.
• Host customer visits related to returned units.
• Manage customer expectations and progress timelines.
• Author and support aftermarket technical documentation.
• Collaborate with internal engineers to rectify and improve products.

Skills

Practical engineering problem-solving skills

Excellent communication

Commercial awareness

Education

Engineering qualification preferred

Job description

Product Support Engineer

Aerospace Engineering

Tewkesbury

Permanent

The Role - Product Support Engineer

This is a fantastic opportunity for an engineering troubleshooter to join a highly successful and thriving aerospace engineering business in a returned unit’s support engineering position.

You will be leading on and linking technical investigations with customer engagement to ensure that issues are resolved in a timely fashion.

This is a fantastic opportunity that would suit someone looking to diversify their skills in a support engineering position.

Duties - Product Support Engineer

• Drive technical investigations and resolve scheduling challenges
• Host customer visits related to returned units
• Manage customer expectations and progress timelines
• Author and support aftermarket technical documentation
• Collaborate with internal engineers to rectify and improve products

Background - Product Support Engineer

• Practical engineering problem-solving skills
• Excellent communication
• Commercial awareness – customer facing
• Engineering qualification preferred

For more information about this role, please contact Lee Powell on 01453 829530 or send a copy of your CV to [e-mail]

Candidates who are currently a RUR Engineer, Support Engineer, Production Support Technician, Product Support Technician, Repair Technician, Repairs Engineer, Mechanical Technician, and similar may be suitable for this role.

For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk

Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.