Product Manager - Screening

Citation; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading business solutions company in the UK is seeking a dynamic Product Manager to drive the development of innovative screening products. The role requires a blend of strategic planning and client engagement, with responsibilities that include market analysis, managing the product lifecycle, and reporting on key performance indicators. The ideal candidate should have a passion for product ownership and thrive in a collaborative environment.

Benefits

25 Days of Holiday + Bank holidays

Birthday Bliss

Healthcare cash plan

Community Days

Qualifications

• Proven ability to drive development and execution of innovative product strategies.
• Strong blend of business and commercial acumen.
• Experience in turning complex problems into market-ready solutions.

Responsibilities

• Understand local and international screening markets.
• Gather market insight from customers and partners.
• Develop the screening product strategy and roadmap.
• Manage the product life cycle from idea to delivery.
• Act as product champion, liaising with clients.
• Provide monthly reports on progress against strategy.
• Be accountable for reporting on content KPIs.
• Manage 3 Product Owners to deliver the agreed roadmap.

Skills

Product ownership

Market analysis

Strategic planning

Client engagement

Communication skills

Job description

Overview

Product Manager - Screening

Location: Hybrid - 3 days in Wilmslow, with monthly travel to Exeter

Salary: Competitive

We're Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough.

Citation Screening covers two of the UK's leading screening businesses, uCheck and TrustiD. Between them, we work one of the UK's leading employment screening services, working with tens of thousands of businesses and delivering millions of checks to help them make better recruitment decisions.

With our clients in the forefront of our mind whilst developing our growth strategy, we knew it was important to gain some extra firepower. So, in 2022, we teamed up with The Citation Group to allow us to offer a broader set of high-quality products and services, whilst also getting investment in our own technology. In fact, we've been able to invest close to 1m to improve our technology since working with them!

Role

We are going through an exciting time of growth via consolidation and internationalisation, and want to take our employee screening portfolio to another level. To achieve this, we are looking for a Product Manager who has a genuine passion for product ownership, has an integral role in influencing the product roadmap and will develop our screening products, market offering and platform(s) to differentiate, grow market share and deliver client value.

We are looking for an individual who is passionate about demystifying complexity and helping businesses to find solutions to complex challenges. You'll possess a blend of business and commercial savvy and a desire to deliver, to make the product vision a reality. You must enjoy spending time in the market to understand client and stakeholder problems and find innovative solutions for the broader market.

As product manager, you will work in a strategic role, driving tasks through other parts of the business as well as having your own tactical tasks, such as creating communications and other product documentation. You'll work with the business to define new products, packages, features and content, so you will be able to confidently communicate at all levels. You'll work with Marketing to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer and generally serve as the internal and external evangelist for our screening product.

Responsibilities

• Understand the local and international screening markets, ever-changing client expectations, legislative needs and screening product/content trends.
• Gather market insight from customers, prospects and partners that will shape and define the screening product.
• Develop the screening product strategy and roadmap, including new products, packages, content and platform to ensure it meets market needs and remains competitive.
• Management of the product life cycle from initial idea, planning, project management, through to delivery. Driving a solution across a development team, a set of business stakeholders and/or external partners.
• Acting as a product champion, liaising with both internal and external clients to build product propositions and devising go-to-market plans.
• Provide monthly reports on current progress against strategy/roadmap and contribute to monthly trading meetings.
• Be accountable for reporting on Screening content KPIs and Screening platform usage KPIs, such as client logins, number of checks, dormant clients, etc.
• Liaise closely with the local platform Product Owner and Client Services Teams to help capture future product development requirements based on competitor analysis and client feedback.
• Be a key stakeholder in working party and content review sessions.
• Manage 3 Product Owners to deliver the agreed roadmap.
• Be part of the Leadership team for the screening business.
• Work with the Screening MD and group M&A team to establish where M&A can help us deliver our long-term strategy.

About you

We are seeking a dynamic and strategic Product Manager with a deep passion for product ownership and a proven ability to drive the development and execution of innovative product strategies. You should be excited by the challenge of transforming complex problems into simple, market-ready solutions that resonate with both internal teams and external clients. You should be data-driven and curious about understanding how customers interact with our business & platform.

The ideal candidate will have a strong blend of business and commercial acumen, with a track record of translating product visions into actionable roadmaps that deliver measurable results. You will thrive in a collaborative environment, adept at gathering insights from customers, partners, and competitors to shape product offerings that meet market demands and exceed client expectations.

Knowledge of the HR ecosystem or employee background screening would be a significant plus, but is not a requirement for the role.

Benefits

• 25 Days of Holiday + Bank holidays
• Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day!
• Healthcare cash plan: Private healthcare to support wellbeing.
• Community Days: Take a day off to volunteer or support charities.

Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!