Product Manager - Fraud

AXA; City of Westminster; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading insurance provider is seeking a Product Management Lead to define and evolve their product vision, strategy, and roadmap. You will oversee the full product lifecycle, leading a team of Product Owners while partnering with design and engineering teams to deliver customer-focused solutions. The ideal candidate has proven experience in product management, strong communication skills, and the ability to manage senior stakeholders. This position is based in the City of Westminster, UK, and offers flexible working arrangements.

Benefits

Competitive annual salary

Annual company & performance-based bonus

Contributory pension scheme

Life Assurance

Private medical cover

28 days annual leave plus Bank Holidays

Wellbeing services & resources

Employee discounts

Qualifications

• Proven experience in product management with accountability for strategy.
• Experience delivering technical data products and partnering with SaaS vendors.
• Strong track record of creating compelling business cases.

Responsibilities

• Define and evolve product vision and strategy.
• Lead and motivate a team of Product Owners.
• Partner with design and engineering teams.

Skills

Product management

Agile product delivery

Communication

Stakeholder management

Commercial acumen

Education

Product management certifications (SAFe, AIPMM, Pragmatic)

Tools

SaaS products

Job description

At AXA, our mission is to deliver innovative, customer-centric products that support our transformation journey and drive business growth. Our Product Management team plays a pivotal role in shaping the future of our digital ecosystem, ensuring products are scalable, secure, and aligned with our strategic objectives. As a Product Management Lead, you'll define and evolve our product vision, strategy, and roadmap in line with AXA's business priorities and transformation goals. You'll oversee the full product lifecycle from inception to retirement, lead a team of Product Owners, and partner with cross-functional teams to deliver scalable, secure, and customer-focused solutions. Your strategic leadership and expertise will be critical in driving continuous value and stakeholder engagement. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.

Responsibilities

• Define and evolve the product vision, strategy, and roadmap, aligning with AXA's business priorities and transformation ambitions
• Translate strategic intent into tangible outcomes, overseeing end-to-end product lifecycle management including delivery, optimisation, and retirement
• Shape demand and manage investment cases, supporting robust business cases and prioritisation decisions across the product portfolio
• Lead and motivate a team of Product Owners, ensuring alignment across squads and continuous delivery of high-value outcomes
• Partner with design, engineering, and architecture teams to ensure products are scalable, secure, and user-centric
• Act as the primary decision-maker on product scope, trade-offs, and investments, balancing stakeholder expectations and customer needs
• Define and monitor OKRs, success metrics, and adoption rates to gauge performance and foster continuous improvement
• Manage risks, dependencies, and change impacts proactively across product and delivery landscapes

Qualifications

• Proven experience in product management, with accountability for strategy, roadmap, and delivery in complex environments
• Experience delivering technical data products and partnering with third-party SaaS vendors
• Strong commercial acumen with a track record of creating compelling business cases, backed by data and insights
• Experience leading multi-disciplinary teams across product, design, engineering, and operations
• Deep understanding of agile product delivery, customer-centric design, and iterative value release
• Excellent communication, influencing, and decision-making skills, with proven success managing senior stakeholders
• Experience working within regulated environments, such as financial services or insurance
• Product management certifications (e.g., SAFe Product Manager, AIPMM, Pragmatic) are desirable
• Any experience working within Fraud prevention or detection solutions would be highly beneficial

AXA UK Support Functions power AXA's three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you've got heaps of experience and qualifications behind you, or you're just starting out, we'll give you the support and opportunities to help you grow and develop with confidence.

Benefits

• Competitive annual salary
• Annual company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• Private medical cover
• 28 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Wellbeing services & resources
• AXA employee discounts