Product Manager, Engagement Platforms (SaaS)

Visa; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading global payments technology company is seeking a Product Manager / Business Analyst to join their Engagement Platforms team. This hybrid role requires expertise in SaaS applications and experience in the payments industry. You'll be responsible for analyzing business requirements and overseeing the development of digital engagement strategies that enhance customer interactions. Ideal candidates have strong problem-solving skills and a customer-centric approach.

Qualifications

• Previous experience as a Business Analyst in a SaaS environment.
• Experience in the payments industry.
• Strong negotiation, communication, and interpersonal skills.

Responsibilities

• Manage relationships with technology and benefit suppliers.
• Develop long-term business objectives and product roadmaps.
• Translate business needs into documentation and support testing activities.

Skills

Business Analysis

SaaS Experience

Negotiation Skills

Interpersonal Skills

Problem Solving

Data Management

Customer Experience Focus

Tools

Project Management Tools

Job description

A leading global payments technology company is seeking a Product Manager / Business Analyst to join their Engagement Platforms team. This hybrid role requires expertise in SaaS applications and experience in the payments industry. You'll be responsible for analyzing business requirements and overseeing the development of digital engagement strategies that enhance customer interactions. Ideal candidates have strong problem-solving skills and a customer-centric approach.