Product Manager

HFBAC (Hiring For and Building Awesome Companies); Greater London; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

A travel tech company is seeking a strategic Product Manager to revolutionize Japan travel through data-driven product innovation. The ideal candidate should be fluent in Japanese and have 3-5 years of product management experience in e-commerce or travel. Responsibilities include understanding user conversion issues, designing digital experiences, and communicating with Japanese partners. This role offers a salary range of £60,000 to £85,000 and flexible working options, including remote work.

Benefits

Flexible working

International travel opportunities

Career growth opportunities

Impactful work

Qualifications

• 3-5 years of experience in product management, ideally in e-commerce or travel.
• Ability to work with development teams; technical background preferred but not essential.
• Experience in user research and market analysis.

Responsibilities

• Use analytics to improve conversion rates.
• Design user flows for seamless digital experiences.
• Communicate with Japanese rail partners.
• Optimize user engagements through sophisticated tracking.

Skills

Fluent Japanese

Product Management experience

Strong analytical skills with GA4

User behavior tracking

A/B testing

Experience with Product-Market fit

Market analysis

ROI calculation

Job description

Transform Japan Travel Through Data-Driven Product Innovation

Join JRPass.com, the world’s leading Japan Rail Pass provider, as we revolutionise how millions experience Japan. We’re seeking a strategic Product Manager with fluent Japanese to drive product vision across our dual platforms while building the future of Japan travel.

What You’ll Own:

• Be Our Customer Detective - Use advanced analytics to understand why visitors don't convert and fix the journey
• Architect Digital Experiences - Create Product-Market fit and design user flows that turn browsers into bookers across JRPass.com and JapanDen.com
• Bridge Two Cultures - Communicate directly with Japanese rail partners and navigate complex stakeholder relationships
• Drive Measurable Growth - Implement sophisticated tracking (GA4, user behavior analytics) to optimize every touchpoint

The Problems You’ll Solve:

• Conversion Optimisation - Turn our highest-ever organic traffic into bookings (currently 2%, target 3%+)
• Mobile Experience - Make our platform seamless across all devices
• JapanDen.com Growth - Build our authority site from startup to market leader
• Point-to-Point Expansion - Launch individual ticket sales to 2-3x company revenue

What You Bring:

• Fluent Japanese (business level essential - you'll travel to Japan 2x yearly)
• 3-5 years Product Management experience (in e-commerce or travel ideally)
• Strong analytical skills with GA4, user behavior tracking, and A/B testing
• Experience with Product-Market fit, user research, market analysis, and ROI calculation
• Ability to work with development teams (technical background preferred but not essential)

Why Choose JRPass:

• Proven Growth - Bounced back stronger post-COVID, now at record traffic levels
• Real Impact - Your work directly affects millions of Japan travelers
• International Exposure - Regular Japan travel and cross-cultural collaboration
• Career Growth - Join a profitable, expanding company with clear advancement paths
• Flexible Working - London office or remote, with hybrid options

Our Team:

15 people globally including 5 London admin team, 4 developers in Poland, growth marketer in Brazil, plus established Japanese partnerships.

You’ll work closely with our Head of Product (15 years with the company) and Head of Technical.

Ready to shape the future of Japan travel?

Apply with your CV and Helen, our Talent Partner, will be in touch.

Job Title: Product Manager - Japan Travel Tech (London/Remote, Japanese Speaker Essential)

Company: JRPass.com

Location: London, UK or Remote

Employment Type: Full-time

Salary: £60,000 - £85,000 + Benefits