Product Flow Management Specialist

Ferrero International S.A.; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A global confectionery company is seeking a detail-oriented Product Flow Management Specialist to manage product documentation and ensure compliance. This role involves collaboration across departments, overseeing product changes, and managing restyling projects. The ideal candidate has experience in supply chain operations in FMCG, strong project coordination skills, and proficiency in Excel and SAP.

Qualifications

• Experience in supply chain operations, particularly in FMCG or retail sectors.
• Ability to manage multiple tasks and deadlines effectively.
• Solid understanding of end-to-end business and supply chain processes.

Responsibilities

• Manage the creation and validation of product documentation.
• Coordinate marketing inputs and address downstream process challenges.
• Lead the artwork development process with internal teams.

Skills

Detail-oriented

Proactive

Strong project coordination skills

Excellent communication

Interpersonal skills

Analytical skills

Ability to influence

Tools

Microsoft Excel

SAP

Job description

Ferrero is a family-owned company with a truly progressive and global outlook, known for iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno, and Kinder Surprise. As the love for our brands continues to grow, so does our global reach. We are represented in more than 50 countries, with products sold in over 170 countries. The secret to our success? 40,000 dedicated employees who prioritize care and quality in crafting our business, careers, and brands. Join us and become part of this journey.

Diversity Statement

Ferrero is committed to fostering a diverse and inclusive culture where all employees feel welcomed and valued, with equal opportunities for growth. We believe in the unique talents of each individual and aim to nurture curiosity and natural abilities, providing the means for personal and professional success. Our diverse talents make our work environment multicultural, innovative, and rewarding.

About the Role:

Reporting to the PFM Manager UK & Ireland within the Supply Chain department, this role is crucial in managing Ferrero’s product documentation processes and overseeing product changes across key divisions. The primary goal is to ensure seamless tracking, monitoring, and execution of workflows to facilitate efficient market entry aligned with Ferrero’s systems.

This position offers high visibility and involves collaboration with multiple departments, including Marketing, Demand Planning, Supply Planning, International PFM teams, R&D, Pack Deployment, Co-pack, and Legal/PR. It is a dynamic role at the core of new product launches and cross-functional coordination.

Main Responsibilities:

As a Product Flow Management Specialist, you will ensure smooth, compliant, and timely product information flow across systems and teams. Your responsibilities include managing the creation and validation of product documentation (RDP/RDE), coordinating marketing inputs, and addressing downstream process challenges proactively.

You will lead the artwork development process, liaising with internal teams and external agencies to ensure packaging compliance with regulatory and brand standards. Managing complex restyling projects and multi-language packs will also be part of your role.

Additional duties include managing Foglio 8 requests for new SKUs, evaluating template proposals, and driving process improvements across systems. Accurate master data management will support co-packing and customer delivery. You will oversee compliance with Green Tax regulations, ensuring timely data submissions and accurate product records in the PIM platform.

Who we are looking for:

We seek a detail-oriented, proactive individual with experience in supply chain operations, whether industrial, warehouse, or commercial. Prior experience in FMCG or retail sectors and/or project management is highly desirable.

The ideal candidate will have strong project coordination skills, the ability to manage multiple tasks and deadlines effectively, and excellent communication and interpersonal skills. Ability to influence and collaborate across teams and organizational levels is essential.

A solid understanding of end-to-end business and supply chain processes, supported by analytical skills and proficiency in Microsoft Office, especially Excel, is required. Familiarity with SAP, particularly in Material Master Data Management, is highly preferred.

How to be successful in the role and at Ferrero:

At Ferrero, consumers, quality, and care are at the core of everything we do. To succeed here, you need to be equally consumer and product-centric, committed to delivering excellent results for consumers worldwide.