Product Designer – Web & App

Healf; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading wellbeing platform in London is on the lookout for a Product Designer to elevate their digital experience. In this role, you will collaborate with top talent to create intuitive web and app interfaces that enhance user engagement. Ideal candidates will have over 5 years of design experience, especially in eCommerce. You'll be instrumental in shaping the future of wellbeing, ensuring a user-friendly interface and driving conversion improvements.

Benefits

Premium Wellhub Membership

50% off all Healf products

Nest Pension contributions

Annual company-wide retreat

Qualifications

• 5+ years of experience designing web and mobile products.
• Ability to turn complex problems into elegant solutions.
• Experience with design systems and conversion funnel improvements.

Responsibilities

• Lead UX/UI work on the Healf website and app.
• Design personalized experiences enhancing product discovery.
• Collaborate with cross-functional teams for project execution.

Skills

UX/UI design

eCommerce experience

CRO practices

collaboration skills

proactive mindset

Tools

Figma

Job description

Overview

Build the Future of Wellbeing. Do Your Life’s Best Work. If modern wellbeing were redesigned from scratch, it wouldn’t live in a GP’s office or a cluttered supplement aisle. It would be digital-first, beautifully curated, and powered by data that actually helps you feel your best. That’s what we’re building at Healf, an ecommerce platform at the intersection of personalised health and curated wellbeing. We connect customers with the world’s most effective products across EAT, MOVE, MIND, and SLEEP, and we’re just getting started. We combine culture-shaping storytelling, cutting-edge health tech (like our new blood testing platform, Healf Zone), and a best-in-class product experience to help people build rituals that work. We’re backed by investors behind Soho House, Alo Yoga, Cult Beauty, and Innocent, and we’re scaling fast, redefining how the world shops and lives well. We’re a movement, founded by two brothers whose wellbeing journeys inspired our mission to empower others, built on grit, determination, and a shared understanding of the power of wellbeing. Our culture is grounded in The Healf Standard—five principles that define how we work and win.

• We Work Harder Than Anyone Else: Building something that improves lives takes long hours, grit, and sacrifice, but we thrive on it. We all feel energised by what we’re building.
• Never Settle: We challenge the status quo and push ourselves to be better every day. We never settle for mediocrity or the idea that something can’t be done.
• Obsession Over Talent: Talent alone isn’t enough—relentless curiosity and a drive to grow set us apart.
• The Healf Lifestyle: We live what we preach—our personal commitment to wellbeing fuels our professional productivity.
• Stronger Together: Everyone owns their lane, but we run as a unit.

With Healf Zone on the horizon, we’re entering the next phase of our journey: closing the loop on health with personalised, preventative care that unlocks longevity and optimised wellbeing. This is your chance to help build something that’s not only extraordinary, but a first of its kind.

The Role

We’re looking for a high-agency Product Designer to take our web experience to the next level, with work extending into our upcoming mobile app. This is a rare opportunity to shape the future of how consumers discover and engage with curated, personalised wellbeing at scale.

You’ll work directly with our Head of Product and a high-performing engineering team to improve product discovery, reduce friction, and boost conversion across the full user journey - from collection and PDP pages to our quiz, subscription portal, and AI assistant (Helix), while ensuring the Healf experience feels personal, actionable, and deeply human.

This role is ideal for someone with strong UX and interaction design skills, an eye for clean, scalable UI, an understanding of what drives conversion, and a genuine passion for building a better web and app experience for our users. You don’t need to have worked in wellness or FMCG, but a solid foundation in eCommerce, CRO, and design systems is key.

Where You’ll Make an Impact

• Lead UX/UI work across core areas of the Healf website: collection pages, PDPs, quiz, subscription portal, bundle builder, Helix, and more.
• Design smart, personalised experiences that help users find what they need (and didn’t know they needed) faster
• Develop creative solutions to reduce friction and drive conversion across web and app
• Bring Helix (our conversational AI assistant) to life with best-in-class conversational UI/UX
• Collaborate with product, content, and engineering to ensure fast, high-quality execution
• Play a key role in evolving our cross-platform design system to support consistent growth
• Conduct user research and experimentation to validate and refine design decisions
• Set a high bar for craft, detail, and performance in everything we ship

What You’ll Bring

• 5+ years of experience designing web and mobile products, ideally in eCommerce, DTC, consumer tech, or health & wellbeing
• Know how to turn messy, ambiguous problems into elegant, usable experiences
• A sharp eye for layout, hierarchy, and UX clarity, and understand what converts
• Confident owning UX/UI end to end, from whiteboard to final polish
• Familiar with CRO practices and improving performance across conversion funnels
• Experience working with (or contributing to) design systems in Figma
• Can collaborate and communicate effectively with developers
• Proactive, independent, and excited to take ownership of large surfaces
• Energised by building new things that help people live healthier, better lives

Why Join Healf

• Do your life’s best work: Build something that matters, with a team that moves fast and aims high
• Surround yourself with A+ talent: You’ll work with high-performers who care deeply and raise the standard every day
• Be a builder: This isn’t a cog-in-the-machine role. You’ll help shape our voice, culture, and growth
• Wellbeing is the lifestyle: From office yoga to Healf Zone insights, everything we do is rooted in our pillars: EAT MOVE MIND SLEEP
• Premium Wellhub Membership: Unlimited entry to 1000's of gym, yoga, & fitness studios.
• Exclusive Healf Perks: 50% off all Healf products plus discounted Healf Zone blood testing.
• Nest Pension: Secure your future with our pension contributions.
• Wellbeing-Focused Workspace: Incredible Hammersmith office with great natural lighting.
• Team Connection: Annual company-wide retreat to recharge and bond.