Process Improvement Specialist

JD.com; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading logistics company in Greater London is seeking an experienced professional to drive cost optimization and process improvements through data analysis. The ideal candidate will have over 5 years of experience in logistics, ideally within retail or e-commerce. Responsibilities include creating standard operating procedures (SOPs) and performance reports, as well as training staff. Strong problem-solving and analytical skills are essential for success in this role.

Qualifications

• 5+ years of experience in the logistics and delivery/distribution industry.
• Preferably experience in retail or e-commerce.
• Experience in creating SOPs and process optimization.

Responsibilities

• Drive cost optimization through data analysis.
• Optimize in-station processes like receiving and sorting.
• Create SOPs and work instructions.

Skills

Data analysis

Process optimization

Communication skills

Analytical skills

Problem-solving skills

Education

Bachelor's degree or higher

Job description

Job Description

• Driving cost optimization, efficiency improvements, and process streamlining through data analysis
• Optimization and standardization of in-station processes such as receiving, sortation, route planning and loading
• Creation of SOPs and work instructions
• Definition and scoping of system requirements and cooperation with tech teams for system functionalities and design
• Creation of reports measuring performance and quality
• Creation of training material and train the trainer sessions

Job Requirement

• Bachelor's degree or higher; 5+ years of experience in the logistics and delivery/ distribution industry;
• Preferably retail; e-commerce background
• Experience in process optimization, creation of SOPs
• Six Sigma experience is a plus
• Excellent communication and coordination skills, as well as the ability to implement systems;
• Strong problem-solving skills, strong analytical skills