Process Controller

Thames Water; Greater London; On-site; GBP 36,000 - 44,000; Full time

Job summary

A leading water utility company in the UK is seeking a skilled Process Controller for the Mogden Sewage Treatment Works. You will oversee the operation of the sewage treatment facility, ensuring compliance with quality standards while working autonomously on 12-hour shifts. The ideal candidate will have strong interpersonal skills, a full UK driving licence, and preferably experience with SCADA systems. This role provides competitive salary offerings and a range of employee benefits.

Benefits

Annual Leave: 24 days holiday increasing to 28

Generous Pension Scheme

Health and wellbeing benefits

Qualifications

• Ability to demonstrate logical thinking, attention to detail, and workload management is a must.
• Full UK driving licence is essential.
• Experience with SCADA would be beneficial.

Responsibilities

• Responsible for the overall operation of the Sewage Treatment Works.
• Process faults and advise suitable rectification.
• Monitor stock levels and request deliveries.

Skills

Logical thinking

Attention to detail

Workload management

Interpersonal skills

Education

Qualification in a technical discipline or equivalent

Full UK driving licence

Tools

SCADA

Job description

Process Controller – Mogden Sewage Treatment Works

We are currently seeking a Process Controller to join our Mogden Sewage Treatment Works. The successful candidate will be a key member of the area operations team and will deliver a high standard of work at our Waste Treatment Works. The role of the Process Controller is to report to the Site Manager.

What you will be doing as a Process Controller

• Being responsible for the overall operation of the Sewage Treatment Works, the plant and the equipment.
• Carry out High voltage and related low voltage switching operations monitoring, collating and reporting data in order to ensure that statutory and regulatory compliance is met and the site meets regulatory quality standards and customer demand.
• Processing faults and advising suitable rectification by first fix, raising issues to the Maintenance Scheduler or Team Leader as required.
• Carrying out isolations to plant and issuing Permits to work as part of a safe system of work.
• Assisting with onsite capital project works, coordinating maintenance and operational personnel, and raising reactive work when required.
• Monitor stock levels and request and take deliveries as required.
• Undertaking safety and security checks and taking responsibility for the health and safety of yourself and your colleagues.
• Operate and monitor the processes from the Control room using SCADA, and where necessary, go into the process area to carry out operations and, when required, inspect the process area.

Working Pattern: 36 hours a week across a 12‑hour rotating shift.

Location: Mogden – Isleworth – TW7 7LW.

What should you bring to the role?

Essential

• Ability to demonstrate logical thinking, attention to detail, and workload management is a must.
• Full UK driving licence is essential.
• Health and safety knowledge.
• Ability to make decisions about our sites, sometimes under pressure.
• Ability to work with internal and external stakeholders, building strong relationships quickly.
• The ability to work autonomously and as part of a team.
• Strong interpersonal skills and ability to build report.
• Must be able to work unsupervised on 12‑hour shifts, days and nights.
• Fully competent at using the appropriate Company IT systems.

Desirable

• Experience with SCADA would be beneficial.
• Qualification in a technical discipline M,E or ICA would be advantageous (with Technical City and Guilds, ONC/OND, HNC/HND or equivalent), as well as being an Appointed Person for HV (electrical work) or the ability to complete the AP(HV) course.

What’s in it for you?

• Salary up to £43,500 per annum, depending on skills and experience.
• Annual Leave: 24 days holiday per year increasing to 28 with the length of service (plus bank holidays).
• Performance‑related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Learn more about our purpose and values

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities

Come and join the Thames Water family. Why choose us? Learn more.

Commitment to diversity and inclusion

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

Customer support and crisis response

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer

Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.