Proc. Ops - Wing Business Operations Manager

Tesat-Spacecom GmbH & Co. KG; Filton; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading aerospace company in the United Kingdom is seeking a qualified professional to act as the operational interface with strategic suppliers. This role involves managing supply chain activities, driving crisis management, and implementing continuous improvement initiatives. The ideal candidate will have a Bachelor's in a related field and proven experience in Supplier Quality and Operations Management within complex manufacturing environments. Competitive benefits include a flexible working environment and extensive personal development opportunities.

Benefits

Competitive salary

Annual profit share

Contributory pension

Flexible working hours

Access to e-learning courses

Health and wellbeing benefits

Qualifications

• Proven experience in Supplier Quality and Operations Management within high-stakes manufacturing environments.
• Hands-on expertise in crisis resolution and executing recovery plans under pressure.
• Deep knowledge in Process Control and Problem Solving methodologies.

Responsibilities

• Act as primary operational interface with suppliers and drive supply chain activities.
• Manage operational performance reporting and provide data-driven insights.
• Drive implementation of continuous improvement methodologies at supplier sites.

Skills

Supplier Quality Management

Operations Management

Crisis Management

Process Control

Problem Solving

Project Management

Negotiation

Lean Methodologies

Education

Bachelor's degree in Engineering, Operations Management, Supply Chain, or related field

Master’s degree or relevant professional certification (e.g., PMP, Six Sigma Black Belt)

Job description

Operations

• Act as the primary operational interface with strategic suppliers, driving the execution of supply chain activities and ensuring alignment with internal production schedules.
• Proactively identify, alert, and rapidly elevate critical risks, operational bottlenecks, or delivery disruptions to relevant internal stakeholders. Own the deployment of immediate short‑term recovery and de‑risking plans to maintain continuity.
• Own the methodology deployment and execution of Crisis Management at high‑risk suppliers and critical projects to secure immediate delivery sustainability. Develop trust with supplier leadership to diagnose and resolve organizational/process failures quickly.

Performance, Reporting & Coordination

• Rigorously apply current tools to manage and report on overall supplier operational performance, providing timely, data‑driven insights to leadership on critical KPIs and potential disruptions.
• Coordinate effectively with key internal stakeholders (e.g., SCQMs, SCQS, Engineering, Manufacturing) on all operational supplier topics, providing guidance and critical support during acute periods of instability.
• Support and drive executive meetings with the suppliers in crisis and interact with professionalism and respect with the top executives of the AIRBUS suppliers.

Transformation and Sourcing Input

• Drive the implementation of continuous improvement methodologies (LEAN, Problem Solving, 9S) and tools at supplier sites, focusing on immediate process stability and quality reliability.
• Assess supplier capabilities during the tendering phase specifically for operational stability and risk, contributing expert insight to the final supplier selection and the operational/quality clauses of the contract.
• Define, project manage, and review Supplier Quality Improvement Program (SQIP) plans to address root causes identified during operational crises, achieving sustainable performance targets.

Qualifications

• Bachelor's degree in Engineering, Operations Management, Supply Chain, or a related technical field.
• Proven progressive experience in Supplier Quality, Operations Management, or Supply Chain Development within a complex, high‑stakes manufacturing environment (e.g., Aerospace, Automotive).
• Proven, hands‑on expertise in leading and resolving supplier operational crises and deploying formal recovery plans under severe time constraints.
• Deep expertise in Process Control, Problem Solving techniques, and the practical application of methodologies (LEAN, 9S, AOS, ToW, APQP, etc.) to address end‑to‑end supply chain development needs. Master’s degree or relevant professional certification (e.g., PMP, Six Sigma Black Belt).
• Prior experience with recognized quality and assessment frameworks (e.g., IPCA+, CCP, SEP, AS9100).
• Demonstrated experience in managing supply chains for direct materials (production parts).
• English negotiation level. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Supporting Your Growth

Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions. How can we support you… Many of our staff work flexibly in many different ways, including part‑time. Please talk to us at the interview about the flexibility you need and we’ll always do our best to accommodate your request.

Airbus Commitment

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail]. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Benefits

• Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax‑free technology scheme, discounted shopping and much more
• Work / Life Balance: 37 hour week, flexible working around core hours and Friday afternoons off, hybrid working, up to 2 additional days per month as TOIL
• Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ e‑learning courses, internal mobility including international opportunities
• Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle‑to‑work scheme, on‑site canteen and coffee shop
• Family and Caregiving: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave
• Inclusive Environment: Wellbeing room, multi‑faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity)