Proactive Healthcare Admin Assistant – Patient Services

Trinity Medical Centre; Wakefield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-established medical practice in Wakefield is looking for a proactive and friendly Administration Team Member to support patients and visitors while ensuring smooth administrative processes. The role involves managing communications, processing patient registrations, and maintaining records. The ideal candidate should possess strong interpersonal skills, proficiency with Microsoft Office, and experience in a busy health sector office. Join a friendly team dedicated to delivering excellent care in a supportive environment.

Qualifications

• Must have good interpersonal and communication skills.
• Proficiency in Microsoft Office and general computer systems is essential.
• Experience in a busy office environment and health sector preferred.

Responsibilities

• Respond to and forward enquiries from patients and external organisations.
• Process new patient registrations and manage deductions accurately.
• Maintain and update patient records in line with policies.
• Support the flow of information across teams.
• Handle scanning, photocopying, reporting, and general office tasks.
• Manage subject access requests in compliance with regulations.
• Assist the administration and management team with additional duties.

Skills

Good interpersonal and communication skills

Competent with Microsoft Office Suite

Experience using SystmOne

Education

5 GCSEs (including Maths & English) or equivalent

Job description

A well-established medical practice in Wakefield is looking for a proactive and friendly Administration Team Member to support patients and visitors while ensuring smooth administrative processes. The role involves managing communications, processing patient registrations, and maintaining records. The ideal candidate should possess strong interpersonal skills, proficiency with Microsoft Office, and experience in a busy health sector office. Join a friendly team dedicated to delivering excellent care in a supportive environment.