Proactive care coordination Team Supervisor | Homerton Healthcare NHS Foundation Trust

Homerton University Hospital NHS Foundation Trust; City Of London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading healthcare organization in London is seeking a Proactive Care-Coordinator Team Supervisor to manage the care coordinator team and enhance patient-centered services. The ideal candidate will have strong leadership and organizational skills and experience in health or community services. This role offers opportunities for professional growth and the chance to impact patient care positively. The role closes on Sunday 21 Sep 2025.

Benefits

Training and professional growth opportunities

Supportive workplace

Impact on patient care

Qualifications

• Experience in staff supervision and team leadership.
• Strong organisational and communication skills.
• Commitment to developing both people and services.

Responsibilities

• Support referral pathways and identify residents for Anticipatory Care.
• Aid in the development of the proactive care coordination service.
• Manage day-to-day operations and supervise care staff.

Skills

Staff supervision

Team leadership

Organisational skills

Communication skills

Experience in health or community services

Job description

Overview

We are seeking a Proactive Care-Coordinator Team Supervisor to lead and support our Care Coordinator team. This is an exciting opportunity for an experienced and motivated leader to drive service development and ensure high-quality, patient-centred care.

In this role, you will manage the day-to-day operations of the team, providing supervision, appraisals, and ongoing staff development. You will foster a supportive, positive environment that promotes teamwork and continuous improvement. A key part of the role will be to shape and develop the service, ensuring best practice and innovative approaches to meet patient needs.

We are looking for someone with experience in staff supervision and team leadership, strong organisational and communication skills, and a commitment to developing both people and services. Experience within health, care, or community services would be an advantage.

In return, we offer a supportive workplace, opportunities for training and professional growth, and the chance to make a real impact on patient care and staff development.

If you are passionate about leading people and enhancing services, we would love to hear from you. Apply today and help us deliver proactive, person-centred care.

Responsibilities

1. Supporting the referral pathway, Identifying residents who would benefit from an Anticipatory Care approach;
2. Aid the development of the proactive care coordination service with the support from the head of service
3. Be a core part of Neighbourhood Team MDTs and huddles
4. Will use effective judgement on the nature of the audit/data returns and data queries, escalating issues to senior team members.
5. Develop systems for improving the collection of accurate and timely source data.
6. Will take responsibility in the preparation of detailed reports, including standard weekly, monthly, quarterly and a large number of ad-hoc reports.
7. Aid the care coordinators to carry out their role – acting as a trusted contact that supports residents to connect with the holistic service
8. Keep good records and keeping the Neighbourhood MDT (including relevant GP Practice) informed to ensure continuity and safety of care
9. Provide supervision and appraisal for proactive care staff
10. Manage the service on a daily basis, troubleshooting problems as they occur.
11. Evaluate outcomes for individual residents and service as a whole.
12. Working with others to support the above aims

About Homerton Healthcare NHS Foundation Trust

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that the last CQC - Care Quality Commission rating for Homerton Hospital was the highest possible rating of "Outstanding".

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

This advert closes on Sunday 21 Sep 2025