Pro Customer Service Sales

Home Depot; Reading; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading home improvement retailer in Reading is seeking a professional for their Pro Customer Service/Sales Team. This role focuses on delivering exceptional experiences to contractors and commercial clients by driving sales and maintaining strong professional relationships. Candidates should possess excellent customer service and product knowledge, be able to meet sales targets, and work collaboratively to ensure success. Bilingual skills may be preferred. Competitive pay range is offered between $19.00 - $21.00 per hour.

Qualifications

• Excellent customer service skills required.
• Ability to meet sales goals and metrics.
• Collaboration and teamwork skills essential.

Responsibilities

• Deliver exceptional customer experiences for professional clients.
• Drive sales and manage customer relationships.
• Monitor inventory and execute sales initiatives.

Skills

Bilingual communication skills

Sales proficiency

Product knowledge

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

READING

State

MA

Auto req ID_BR

156405BR

Job Type

Pro Customer Service/Sales

Auto req ID

300044434

Pay Range

$19.00 - $21.00