Private Wealth Management / Personal Finance Advisor

SCIOM Limited; Kempston; On-site; GBP 60,000 - 80,000; Full time

Job summary

A veterinary practice in Northampton is seeking a friendly Veterinary Receptionist to greet clients and their pets, ensuring excellent service during visits. The role includes managing bookings, payments, and client accounts. Ideal candidates will be calm under pressure, passionate about animals, and skilled in building relationships with clients. This position offers flexible schedules and a commitment to work-life balance, with a competitive salary of £12.21 per hour.

Qualifications

• Must be friendly and welcoming as the first contact for clients and pets.
• Stay informed about practice services to assist clients effectively.
• Handle pressure and sensitive situations calmly and empathetically.
• Demonstrate enthusiasm and passion for animals and providing great service.
• Collaborate effectively with the team to create a positive atmosphere.

Responsibilities

• Greet clients and their pets and provide excellent service.
• Handle payments and bookings using the PMS system.
• Answer phone calls and respond to emails.
• Manage client accounts and assist in the dispensary.

Skills

Client relationship building

Computer skills

Calm demeanor under pressure

Empathy

Team collaboration

Enthusiasm for animal care

Job description

About the Practice

We believe in work-life balance and offer flexible schedules. We have a visiting ophthalmologist, ultrasonographer and a surgeon for orthopaedic and advanced soft tissue procedures. We care about sustainability, using low‑flow anaesthesia, recycling, and repurposing fur clippings. We currently hold Bronze accreditation with Investors in the Environment for Sustainability and are currently working towards Silver accreditation.

Your Role

As a Veterinary Receptionist, you will greet clients and their pets and provide excellent service. Your main tasks will include:

• Build relationships with clients and their pets.
• Provide great service and ensure a smooth visit.
• Handle payments and bookings using our PMS system (computer skills needed).
• Answer phone calls and respond to emails.
• Manage client accounts, care plans and assist in the dispensary.

What We're Looking For

• Friendly & welcoming – you are the first contact for clients and pets.
• Informed – you stay updated on practice services.
• Calm & empathetic – you handle pressure and sensitive situations well.
• Enthusiastic & passionate – you love animals and providing great service.
• Team player – you help create a positive, welcoming environment.

Location & Compensation

Job Location: Northampton, UK

Salary: £12.21 per hour