Private Care Billing Officer

THE ROYAL MARSDEN; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned healthcare institution in the UK is seeking a Billing and Credit Control team member to ensure accurate invoicing for private patient services. Responsibilities include reconciling business reports, generating invoices, and liaising with departments to capture all chargeable items. The ideal candidate should be methodical, accurate, possess good Excel skills, and demonstrate excellent attention to detail. This role offers a chance to support billing leadership in a prestigious environment committed to diversity and inclusion.

Benefits

Flexible working opportunities

Career development pathways

Employee benefits program

Qualifications

• Ability to reconcile business reports with electronic patient records.
• Experience in billing and invoicing processes.
• Strong communication skills for liaising with departmental heads.

Responsibilities

• Check and reconcile all business reports against electronic patient records.
• Print, post, and send out invoices daily.
• Ensure accurate invoicing for unreported chargeable items.
• Liaise with departments for timely invoicing of consumables.

Skills

Methodical

Accurate

Excel skills

Attention to detail

Tools

Compucare

Job description

Working within the Private Care Division of the world-famous Royal Marsden Foundation Trust you will be working within a Billing and Credit Control team based in Wallington, Surrey. We are looking for someone to work with us as part of the team responsible for the production of all invoices in respect of patients attending the hospital for treatment privately, sponsored by Private Medical Insurers Embassies and also self-pay patients. The successful candidate will need to be methodical, accurate, good Excel skills and have an excellent attention to detail. The role will support the Billing Team Leader and Billing Manager to ensure that all hospital chargeable private patient activity is billed accurately, on time and in line with the targets set by the Private Patient Directorate.

Responsibilities

• Check and reconcile all business reports against associated electronic patient records (EPR). Update the Private Care billing computerised system (Compucare) when needed.
• Print, post and send out invoices for companies who do not use EDI on a daily basis.
• Ensure that all other chargeable items which are not identified on the system business reports (PPBA, PPBR etc) are billed (e.g., packages relating to transplants or 3rd party invoices). Ensure radiotherapy is manually invoiced accurately and in a timely manner for both Chelsea and Sutton sites on a weekly basis.
• Confirm all external recharge information is extracted from source and invoiced in a timely manner (i.e., theatres and interventional radiology consumables), liaising with other departments where necessary.
• Finalise all private care self-funding accounts to support Service Improvement and Accounts team communication with the patient, ensuring all chargeable items have been billed and are accounted.
• Liaise with all relevant departmental heads to ensure that the billings team is notified of all chargeable services, so all revenue is attained.

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian, and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination Policy

At The Royal Marsden we have an immune‑compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease. The wellbeing of our staff and patients is of the utmost importance to us, and it is the expectation of The Royal Marsden that all patient‑facing staff have an annual flu vaccination, provided free of charge by the Trust.

About the Royal Marsden NHS Foundation Trust

The Royal Marsden NHS Foundation Trust is a world‑leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees' work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our ongoing achievements.