Private Ambulance Crew Reactive Nights

Pure Cremation; Andover; On-site; GBP 32,000 - 39,000; Full time

Job summary

A specialist direct cremation service provider is seeking a Night Private Ambulance Crew member in Andover. This role involves collecting the deceased with care and transporting them to various locations, ensuring respect and dignity. Candidates need excellent communication skills and must hold a valid driving licence. The position offers a 4 on 4 off night shift pattern with a competitive salary and benefits like Bupa health plan and generous holiday. Join a friendly and supportive environment.

Benefits

Generous holiday

Bupa Health Cash Plan

Life Assurance

Company Pension

Family friendly occupational benefits

Employee Assistance Programme

Comprehensive Induction

Learning and Development Academy

Discounted Gym membership

Cycle to work scheme

Free on-site parking

Qualifications

• Must hold a valid full driving licence and be willing to travel across England and Wales.
• Physically fit as the role involves manual handling.
• Smart in appearance, respectful, and caring for the deceased and families.

Responsibilities

• Collect the deceased from their place of death with respect and dignity.
• Transport the deceased to Doctors, Crematorium, or other venues.
• Act as a Brand Ambassador for the Company and deliver exemplary Customer Service.

Skills

Excellent listening and communication skills

Ability to record information accurately

IT skills for Body Tracking Application

Job description

The main purpose of the role is collecting the deceased from the place of death or residency and bringing them back to our care at our purpose built facility in Andover. All of the roles will also include the removal of jewellery, medical devices and materials unsuitable for cremation.

Responsibilities

• To collect the deceased from their place of death or containment and bring them into the Company's care in a manner which affords the deceased both respect and dignity, in line with the Company's process and procedures and prevailing best practice.
• To transport the deceased as instructed to Doctors, Crematorium or other venues as applicable.
• To act as a Brand Ambassador for the Company, ensuring that all activity undertaken reflects the company in a positive way and delivers exemplary Customer Service. As an ambulance operative covering the night shift, the 12 hour shift at either of our Andover locations is where you will meet your colleague and collect the ambulance. Working four 12 hour shifts at night before having 4 nights rest, inclusive of a one hour unpaid break. The shifts will include weekends and bank holidays on a rolling basis, 4 on and 4 off.

Qualifications

• Appearance – Be smart and well presented in the provided uniform at all times, ensuring that your vehicle is presented in a similar manner.
• Communication – Have excellent listening and communication skills to be able to answer customer questions, extract appropriate information and deliver outstanding Customer care; being especially aware that some customers may be vulnerable.
• Accuracy – Must have the ability to record information in an accurate way and ensure that all process and procedures are adhered with in a methodical and compliant way.
• IT Skills – Become expert in the use of the Body Tracking Application and ensure 100% compliance with its utilisation.

The successful applicant will hold a valid full driving licence and be willing to travel across the whole of England and Wales and be subject to a DBS (Criminal Records) check. You will be physically fit as the role is physically demanding, and involves manual handling. You will also be smart in appearance, respectful and caring of both the deceased and the families that we serve.

Company Overview

Pure Cremation Limited is a specialist Company providing Direct Cremation funeral services. The team has more than 30 years' experience of serving the bereaved and the people that matter to them.

Shift Pattern

Reactive Nights Private Ambulance Crew – 4 on 4 off shift pattern – shift timings 7pm to 7am or 8.30pm – 8.30am; 12‑hour shift. Pay: 180 shifts a year will earn £38,405.52 pa.

Benefits

• Generous holiday
• Bupa Health Cash Plan
• Life Assurance
• Company Pension, or option for SMART Pension.
• Family friendly occupational benefits
• Employee Assistance Programme, including access 24/7
• Comprehensive Induction
• Learning and Development Academy
• Discounted Gym membership
• Cycle to work scheme.
• Friendly and supportive, modern working environments, with free on-site parking!

Please note, we may need to undertake a vetting process through the Disclosure and Barring Service (DBS) or Disclosure Scotland on new employees, dependent on requirement.