Prison Support Officer - Operations

Serco Group Plc; Wigston; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading public service organization in Wigston is seeking Operational Support Officers to join their team. You will play a key role in the rehabilitation of offenders, providing security and administrative support. Applicants should demonstrate strong communication skills and numerical abilities. The role offers a starting salary of £25,889 with opportunities for career development and many benefits, including free parking and a pension match program. Join a diverse team dedicated to making a positive impact in the community.

Benefits

Free onsite parking

Subsidised meals

Access to prison gym facilities

Pension match up to 6%

28 days leave

Career development opportunities

Qualifications

• Commitment to making a difference in the lives of others.
• Ability to learn quickly through training.
• Flexibility to cover various shift patterns.

Responsibilities

• Work on security gate and escorts.
• Provide administrative and communications support.
• Engage in rehabilitation efforts for offenders.

Skills

Great communication skills

Numerical abilities

Report writing

Job description

Why Serco

What you've done before doesn't matter, what matters is that you're committed to making a difference to the lives of others. You should have great communications skills and a good educational level in English and Maths as report writing, and numerical abilities are a key part of the role. The rest you will learn during your and through our experienced colleagues.

HMP Fosse Way is a Category C rehabilitation prison in Leicestershire. HMP Fosse Way will house 1,715 prisoners and focus on the rehabilitation of offenders and their reintegration back into society. At the core of our prison environment and ensuring we operate effectively and efficiently are our Operational Support team. Whether you are working on security gate, prison visits, escorting prisoners, staff and contractors or undertaking administrative & communications support roles, you'll find that being a Operational Support Officer is more than just a job, it's the chance to be a part of something greater; join a work family where you are valued and the work you do makes a difference every day. In addition to a sense of job satisfaction, we also offer,

• Meaningful and vital work - The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives
• A world of opportunity - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.
• Great people - We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment.

About Serco

About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

• This role is exempt from the Rehabilitation of Offenders Act 1974, all offers of employment are subject to security clearance checks and approval by the Home Office.
• You will be required to obtain Ministry of Justice Enhanced Level 2 Vetting.
• Starting salary of £25,889 per annum, plus Serco benefits per annum rising to £26,203 upon a years' service
• Free onsite parking
• Subsidised meals whilst on duty
• Access to and free use of the prison gym facilitates
• Pension match up to 6%, 28 days leave (inclusive of bank holidays)
• Full training provided, you'll complete a in depth training with the opportunity to shadow experienced staff, giving you a real taste of life on the job.
• Perks including Blue Light cards and further employee discounts across hundreds of high street shops for fashion, hospitality, attractions, holidays, electronics, and gaming supplies and much more
• Access to career long learning and development opportunities
• The chance to make a positive difference in a company passionate about diversity and inclusion

Benefits

We not only offer job stability & job security, but career development pathways for you to transition to becoming a Prison Officer or further to Supervisory or Operational Management level roles. The Prison is open all year round, 24/7 and whilst you'll need to be flexible to cover various shift patterns, we do operate on a rota basis (a years in advance) that allows you the flexibility to enjoy meaningful time off to do the things you love. What you will need to do the role: Our current Operational Support staff come to us with different work & life experiences, from retail to healthcare, to call centres and taxi drivers; others are ex-military, police, and security services personnel!