Print Supervisor

University of Hertfordshire; Hatfield; On-site; GBP 33,000 - 39,000; Full time

Job summary

A UK university in Hatfield is seeking a Print Supervisor to lead customer service and manage print production. This role involves overseeing lithographic and digital print processes, supervising a small team, and ensuring high-quality service delivery to students and the community. The ideal candidate should have strong team management skills, a Level 3 City and Guilds qualification, and a commitment to maintaining service excellence. This position offers a salary range of £33,002 to £38,784 with generous benefits.

Benefits

Generous annual leave

Flexible location opportunities

Discounted Sports Village memberships

Free Active Staff sessions

Personal and professional development

Family-friendly policies

Qualifications

• Proven experience of managing the delivery of a print service.
• Strong accountability as a team player.
• Experience in a busy customer service environment.

Responsibilities

• Provide high standards of customer service.
• Manage lithographic and digital print production.
• Supervise workflows and the operational management of print facilities.

Skills

Customer service skills

Team management

Ability to work under pressure

Attention to detail

Education

Level 3 City and Guilds in a relevant subject

Minimum of A-levels

Job description

Annual Leave:

25 days plus standard public holidays plus an additional 4 days including the closure of our office between Christmas and New Year

Location:

College Lane Campus, University of Hertfordshire

The Document Services Team at the University of Hertfordshire provide a wide range of essential print services to the University, our students and the wider community. Our small and close-knit team operate from our new dedicated print room facility on our College Lane campus.

Main duties and responsibilities

The Print Supervisor will provide a high standard of customer service to all our internal and external customers. They will be responsible for corporate lithographic & digital print production, large format printing, vinyl printing, photocopying and print finishing, packaging and distribution of work produced. They will support with the day-to-day operational management of the corporate print facilities within the University, supervision of workflows, financial processes and supervision of the team.

Skills and experience required

With a can-do attitude, the ability to work calmly under pressure and a strong sense of accountability, the right candidate will be a good team player with proven experience of managing the delivery of a print service and coordinating a team of staff in a busy customer service environment.

Qualifications required

A minimum of level 3 City and Guilds in a relevant subject and educated with a minimum of A-levels is required.

Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.

Internal applicants – please ensure you apply via your employee self-service portal.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.

Contact Details / Informal Enquiries:

Peter Hanna, User Experience Manager. Email: [e-mail]

Closing Date

17 December 2025

Interview Date: TBC

Our vision is to transform lives: At the University of Hertfordshire we are committed to equality, diversity and inclusion and building a diverse community. Towards that aim we particularly encourage applications from candidates likely to be underrepresented within Library and Computing Services. These include people from Black, Asian and minority ethnic backgrounds, disabled people, LGBTQI+ people and women in grades UH7 and above.

We offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships and free Active Staff sessions, personal and professional development and family-friendly policies.

£33,002 to £38,784 pa by annual increments on achieving designated skills and experience, UH6