Prestige Service Advisor

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd; Romford; On-site; GBP 30,000 - 42,000; Full time

Job summary

A automotive recruitment agency in the United Kingdom is seeking a skilled Service Advisor to join a prestige Motor Trade main dealer in Romford. The ideal candidate will have proven experience in a busy dealership, excellent technical and interpersonal skills. The role involves advising customers, booking vehicles, and finalizing invoices. Candidates who thrive in a fast-paced environment and are passionate about the automotive industry are encouraged to apply.

Qualifications

• Proven experience working as a Service Advisor in a busy dealership.
• Technical skills and experience are essential.
• Well-presented with excellent interpersonal and organisational skills.

Responsibilities

• Advise on technical queries or issues.
• Deal with customers professionally and courteously.
• Book vehicles into the service department for work.
• Inform customers of their vehicle's progress.
• Cross sell customer repairs and parts.
• Finalize the invoice on completion of work.

Skills

Interpersonal skills

Communication skills

Organisational skills

Job description

Prestige Service Advisor

Up to £30,000 basic with up to £42k OTE

Romford

Permanent/Full Time

Working Hours: Monday to Friday (8am – 6pm) / 1 in 4 Saturdays 8am to 3pm

Our client, a prestige Motor Trade main dealer group in Romford, is searching for a skilled Service Advisor to join their dynamic team. They need someone who is experienced and ready to hit the ground running. If you’re passionate about the automotive industry and have what it takes to thrive in a fast‑paced environment, we want to hear from you today!

Duties & Responsibilities:

• Advising on technical queries or issues.
• Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
• Booking vehicles into the department for work to be carried out.
• Informing customers of the progress of their vehicle.
• Cross selling customer repairs and parts.
• Finalising the invoice on completion of required work.

Your Background & Skill:

• Proven experience working in a busy and demanding dealership, as a Service Advisor.
• Technical skills and experience are essential.
• Well‑presented and have excellent interpersonal and organisational skills.
• Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
• Excellent communication skills.

For further details on this role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.